I have been having the same problem with my Da Vinci 1.0.
"Clicking" jams, air prints, etc.
On mine the "Clicking" is usually the filament gear tension lever popping loose and snapping back into place because the filament is not moving. This makes the whole extruder "jump" a tiny bit.
Some things I have found...
*Top layer quality is affected by infill density. A density of 30% or higher resulted less to no gaps between the lines on the top layer. Increasing the number of top layers did not do much. My guess is the top layer needs something sturdy to push against to "Spread" the bead of plastic out wide enough.
*Tightening up the print bed makes a difference. Give it a wiggle, it should no do that. The brass sleeves are supposed to be solid in the print bed. Some thin shims (I used strips of plastic packaging) seem to be all you need to lock them in place for good results. (I tried gluing them and that was a mess. I wound up gluing them to the rod. I don't recommend it.)
Make sure the glass is not sliding around. It should be firm. Again a tiny bit of paper shimmed between the edge of the glass works fine.
*At some point I knocked the auto calibration pin out of alignment?, so it would level but the height would be off. It turns out there is a setting in the Slic3r's Printer setting to adjust for this. Getting the bed level and the 1st layer height accurate made a huge difference in my prints sticking to the plate. Too close and it clicks and jams up, too far and it wont stick :/ a bit of trial and error and checking single layer prints with a caliper and I got it set.
*Under extruding / Over extruding. Calibrating the Filament's Extruder Multiplier in Slic3r is important. Calipers are a must. (I got a cheep pair for under $20)
*Filament curling, jamming etc. I have yet to fix this, but what I think is happening is I am getting partial clog inside the nozzle.
If I disassemble the extruder. Use flame to melt out the plastic. Acetone soak it and then tease out any remaining gunk built up inside the brass nozzles (with a wooden tooth pick so not to scratch) it will work fine for a print or two. Then it starts to get temperamental. Slowly over use, or if I have a jam / air print it gets problematic right away.
Again I am not sure what is going on but I /think/ it has to do with the small internal gap between the heat break and the nozzle? My best guess is that gap area is filling up with filament which is slowly charring causing all kinds of flow problems inside of the nozzle? I am going to try taking it apart and cleaning it again and see if that clears up the issue, even if only temporarily.
Any insight on this would be much appreciated!
*Print temperature. Another variable I am having problems with. I can't figure out if my clog problems are due to too hot / too cold. I have tried messing with temperature and different fan mods, but have yet to get something that works. Too may variables at once I think.
I have already voided the warrantee on my machine (the extruder heater connector failed and I replaced it with a heaver duty one) So I went ahead and jail broke the Da Vinci by re-flashing the firmware to Repetier. (This took me a while, I got hung up on the "Replace these files" part. It took me several hours to realize I had to replace the key files in the Adreno control program folders, not the "to be uploaded" folders.)
Being able to use Repetier Host to control my machine is so much better than editing the gcode.
But I have a suspicion that I may need to tweak the settings to get things right. But again too many variable to be sure /what/ is going on just yet.
Eventual I plan on replacing the hot end completely. But in the mean time I hope to try to figure out what is going wrong and why. :/