Denuo Novo (only) New and existing products

Was there any kind of notification that the social media discount was available before putting an item in the cart?
 
The only helmet I was interested in purchasing during the sale was their Bo-Katan but after seeing the prototype on Facebook I decided against it. I'll wait for in hand pics before I decide to spend the money on it.

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ggriffaw said:
Was there any kind of notification that the social media discount was available before putting an item in the cart?
Click to expand...

I put the jetpack kit in my cart and followed it all the way through to the very last checkout page, no discount info ever popped up or was applied. I checked in on Facebook as I heard the same discount was happening there and also got nothing. Not sure if it was just super limited or if you had to be following the account for a certain amount of time, or as suggested above it may have been random. Whatever the issue may have been.. it just never popped up no matter what I did.

Not the end of the world, though if the Death Trooper was part of the Instagram sale at a total of 30% off? Oh boy.. I’d be moving mountains for that. Haha
 
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Odd... I seriously considered pre-ordering the jetpack, too. It was showing up as 15% off on the front page for me and that was a tempting reduction.
 
I was considering ordering some of the helmets with the 15% off sale, but wanted to see YouTube videos of the items in their booth first. I haven't been able to find a single video for the Denuo Novo booth. Normally there are videos from multiple channels showing the items in the Denuo Novo booth at conventions. I don't have any idea why there are no videos. Denuo Novo should encourage people to post the videos to get free promotion of their products.

Now the 15% off of helmets is over, so I won't be ordering the helmets at this time.
 
ggriffaw said:
I was considering ordering some of the helmets with the 15% off sale, but wanted to see YouTube videos of the items in their booth first. I haven't been able to find a single video for the Denuo Novo booth. Normally there are videos from multiple channels showing the items in the Denuo Novo booth at conventions. I don't have any idea why there are no videos. Denuo Novo should encourage people to post the videos to get free promotion of their products.

Now the 15% off of helmets is over, so I won't be ordering the helmets at this time.
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The more people that post from your booth, the more people see your mistakes.
 

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I asked about the Imperial Patrol Trooper helmet. They said "This helmet is scheduled for manufacturing this year and we expect to begin shipping in Q3 or Q4 of this year.".
 
MClass said:
The only helmet I was interested in purchasing during the sale was their Bo-Katan but after seeing the prototype on Facebook I decided against it. I'll wait for in hand pics before I decide to spend the money on it.
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I can't say I blame you after seeing that picture. Not impressive.
 
Finally a short video of the Celebration 2023 booth. The muddy Mando, battle damaged Mando, and Bo helmets are significantly different than the photos on the DN website. At first I thought the battle damaged was just the normal helmet in some shadows. The battle damage looks more subtle on the one at Celebration. The muddy has much less mud. The Bo does not look nearly as good as the photo which some had concerns about. I guess we need to wait to see what production samples actually look like.

 
Yeah, that Muddy Mando looks nothing whatsoever like the promo photos.

Seems like a very small booth. It's odd the X-Wing or Guard helmets aren't on display.
 
Ares X said:
I ended up pre-ordering the Death Trooper helmet and then emailed DN to let them know I couldn't find it in the list to get the extra 20% off and asked if it could be applied. I figure it won't hurt to ask. Worst thing they will do is say "no", but I will still get the helmet I was planning to order anyway.
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I received a response from DN about the extra 20% off and it explains why most of us did not see it.

Thanks for reaching out! It looks like this order did not qualify for the 20% off as the discount only applies to orders under $100. We apologize for the inconvenience and any confusion.


Thanks and MTFBWY!
Denuo Novo Customer Service
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Synz314- It looks like you found a glitch in their system. CONGRATS!

​

 
Oh my god, what kind of Bo-Katan helmet is that? Did they quickly paint it backstage 1 hour before the opening of the celebration? Nothing fits here... I hope this is a pre-pre-pre-pre-pre paint prototype, the helmet has nothing to do with what they originally showed in their "PreOrder" picture. I myself pre-ordered the helmet in good faith at the last Sale.... If it will look like this, good night...

Has anyone spoken to the local guys if this is supposed to be a final design?

Because honestly? Denuo Novo advertises here with "high-end", this has nothing to do with it.
 
ggriffaw said:
Finally a short video of the Celebration 2023 booth. The muddy Mando, battle damaged Mando, and Bo helmets are significantly different than the photos on the DN website. At first I thought the battle damaged was just the normal helmet in some shadows. The battle damage looks more subtle on the one at Celebration. The muddy has much less mud. The Bo does not look nearly as good as the photo which some had concerns about. I guess we need to wait to see what production samples actually look like.
Click to expand...

Wow! You are not kidding. in all cases. Is that really the battle-damaged helmet? It looks normal. I realize the lighting could play a little bit with the look of these, but Bo Katan looks like a whole different helmet. I hope they fix these.

They figured out that Bo Katan's scope was on backwards as it's missing entirely in the video. What'd they do just break it off?
 
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iCEM4N said:
Oh my god, what kind of Bo-Katan helmet is that? Did they quickly paint it backstage 1 hour before the opening of the celebration? Nothing fits here... I hope this is a pre-pre-pre-pre-pre paint prototype, the helmet has nothing to do with what they originally showed in their "PreOrder" picture. I myself pre-ordered the helmet in good faith at the last Sale.... If it will look like this, good night...

Has anyone spoken to the local guys if this is supposed to be a final design?

Because honestly? Denuo Novo advertises here with "high-end", this has nothing to do with it.
Click to expand...

Email them and ask. They're actually really good about responding. Let them know you have concerns about what was at Celebration.
 
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