Hi guys, I'm a long time reader and finally decided to post my experience with getting my own Wolverine jacket; due to my budget, I decided to go with Wested's version of the XO jacket because it looked to be the most decent quality for the price. So after exchanging emails back and forth with Gemma (and Peter when Gemma was gone for her wedding), I sent them my custom measurements for the jacket, which they said they would gladly apply once I paid the customization fee. I have a 42" chest and a 30" waist at a height of 5' 6", so finding jackets that fit me well is very difficult. There is no customization option on the Wested page for an XO jacket, so I asked Peter what I should do and he said to order the size that matches my chest and they'll attach my custom measurements to the order. After paying for the jacket and the extra customization fee and submitting my order, I didn't hear back from Peter for 2 weeks until I received an email notifying me that the jacket had been shipped. I thought this was strange since I never received any confirmation that my jacket was being made or any other form of communication after they received my custom measurements, but I figured they probably just finished it quick and sent it off. I even called the store a few times and was told every time that Peter was with customers and to call back later. Well it arrived today (with additional customs/brokerage charges) and while I'm quite pleased with the quality, they sent me a regular off-the-rack size medium jacket:
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I'll post updates as they come in. Hopefully this gets resolved quickly.