Hi MRCUSTOMERCARE (AMY)
Using an image of a saint being burnt at the stake as your avatar is tasteless, if that's what you perceive yourself to be, I pity you.
MR has an obligation to satisfy their customers, FULL STOP...
I assume the avatar has something to do with one of your previous comments on this subject..."Before all the pitchforks start coming out " Maybe it's a witch in your avatar?
Well, you AND the company you work for SHOULD satisfy your customers orders.
If, because you have been questioned over the absolute disregard from MR to it's deserving customers requests as being burned at the stake, well, it goes to show that MR THINKS it has done nothing wrong, what a croc...
I WILL NEVER BUY FROM MR AGAIN...
The fact that you've used this avatar as, you, yourself being burned at the stake (Let's face it, that's exactly why you used it) you need to step back and see that what has been requested IS NOT unreasonable. They're asking for what they paid for... or, at least, give a sizeable reimbursement...
If you don't deliver, don't be surprised if your customer base drops sharply.
I'm disappointed in you Amy and MR, as said earlier, you will not get my hard earned dollars again.
Disappointingly yours,
Kraig
BTW, I'm not religious, hate to think how I'd feel if I was. I assume that by the time most readers see this your avatar will be different, for them to wonder "what the hell's he talking about?", well I saved it, if infact, it is Joan of Ark in the pic.