They are doing this to satisfy legal requirement to demonstrate they are informing clients/customers, nothing GOOD comes from this company!!I guess I was wrong....they sent me this email (below). Nobody in their right mind would continue emailing me after the way I told them off the first time which I can only assume they aren't even reading their mail and a computer is just sending automated responses.......how typical.:
This is a quick note to let you know that we received your message (73106), and a Customer Service co-worker will be crafting a response soon - even if it is taking us a little longer than usual to respond.
The increase in order volume plus limited customer service representatives combined with work-from-home limitations has led to longer response times. We appreciate your patience during this time as we work hard through our new normal. We ask that you wait for a response to your email and refrain from sending multiple tickets and multiple messages, as this DOES NOT increase the likelihood of a response and will also contribute to longer response times.
If you need to add additional comments, information, or photos related to this issue, please reply ONLY to this email. Separate issues will require a new ticket so we can track your concerns properly. Thank you
I don't even know why I'm even getting their mail....I never signed up for anything I can remember and certainly never bought anthing from them given reading all the posts from their "happy" customers. Glad I escaped all that..........besides I wasn't about to pay the ridiculous prices they wanted. Then I just received this email...."request"? I didn't request anything....are any of you getting the same thing?:
Support-Machiel (Support) (firstname.lastname@example.org)
Your request (******) has been updated. To add additional comments, reply to this email.
Obviously they are under some legal circumstance and they are CYA themselves.