Welp, aside from my helmet wait some time ago, I bought one of the snowtrooper kits for my fiance, since it's better sized for her. I bought one earlier last year when they first were being sold, and no issues with the kit. Though, since I'm in a rush to get her's done for celebration, I went through it all.
The first thing that I noticed is that a majority of the pieces were already trimmed. Of course, some still need additional work, but my first kit I bought from them, NONE of it was pre-trimmed except for one or 2 pieces. That's not so much as a complaint, but it backs up my idea as to why at least one forearm and cuff had CA glue residue on one side, and partial velcro attached to it. The last part, is that they forgot the damn shoulder bells! It's my belief that some of these pieces were extras or originally being prepped to be sold as "complete" costumes, rather than being in the kit.
Now I will wait and see when/if they respond to these issues.
Either way, though, those forearm cuffs are stupid small, even for my fiance who has tiny arms. I don't get why they didn't extend them at all. They made them designed to velcro to the inside of the Forearm body, but the thing is, they're suppose to be attached to the outside! Due to that design choice, it already cuts close to 1/2" off of extra length, that's bent inwards to boot. So I may have to take scrap ABS and make cuffs for her..