TrickOrTreatStudios Gizmo 1:1 Puppet

Solos blaster

Sr Member

• Sep 22, 2016

• #41

That sucks man.

It's as bad as any scammer out there, even the ones who just take people's money and run.

Make sure you report them to the BBB.

 

Customrelic

Well-Known Member

• Sep 22, 2016

• #42

MattgomeryBurns said:

Welp after 2 emails, no response. So that's some pretty crummy costumer service. Put out a crap product then hide.
@Customrelic if you want it, it's yours! Send me a PM and I'll make you a deal.

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Pm incoming

 

MattgomeryBurns

Master Member

RPF PREMIUM MEMBER

• Sep 22, 2016

• #43

Solos blaster said:

That sucks man.

It's as bad as any scammer out there, even the ones who just take people's money and run.

Make sure you report them to the BBB.

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The funny part is they were quick to respond to me a few months ago and I had to change my shipping address. Head in the sand, these guys.

 

Getoninja

Sr Member

• Sep 29, 2016

• #44

MattgomeryBurns said:

OOF! Gizmo arrived today...wow what a piece of crap. First of all it was packed in a box without any bubble wrap or anything. And as you can see from the comparison pic, it looks like Gizmo went out on a bender. The worst part is the fur on his chin that wasn't present in any of the pictures on the website. The ears also appear to be a different shape. Oh and they punctured the tags through his ear so that will leave a hole when you take them out...

Also, as far as the hand puppet functionality, there's only room in the legs - the head and arms aren't open.

Gonna try and get my money back. I'd pay maybe $20 for this thing, not $70!

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I wanted this so bad, makes me sad

 

falloutboy

Well-Known Member

RPF PREMIUM MEMBER

• Sep 30, 2016

• #45

Thank you for posting the review- I am sad, because this is one of my since childhood dream props- but at least it won't be a wasted or depressing purchase now.
Hopefully they get the quality control under control and re-work the molds.
The store page pics were beautiful. :'(

 

MattgomeryBurns

Master Member

RPF PREMIUM MEMBER

• Sep 30, 2016

• #46

And it's been 2 weeks since I asked them for a return, without a response. So I emailed them today saying I will file a paypal dispute if I don't hear back from them by EOD.

 

MattgomeryBurns

Master Member

RPF PREMIUM MEMBER

• Sep 30, 2016

• #47

Wow, it's funny how quickly you get an email response when you mention a paypal dispute. Although, this wasn't the answer I was looking for. What a crock of....



EDIT: well maybe my persistence will work? Updated response below.

 

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Kylash

Master Member

RPF PREMIUM MEMBER

• Sep 30, 2016

• #48

Uhm... it doesnt look 20% like the photo on the website.

 

Robiwon

Master Member

Gone but not forgotten.

• Sep 30, 2016

• #49

Yours has got longer monkey arms to!

 

MattgomeryBurns

Master Member

RPF PREMIUM MEMBER

• Sep 30, 2016

• #50

Dr Talyn said:

Uhm... it doesnt look 20% like the photo on the website.

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:lol Yeah I was trying to be generous so I can still salvage my money out of this.

 

sweartoeric

Active Member

• Oct 1, 2016

• #51

Dammit man. That sucks. I wonder if the stripe puppet came out any better.

 

PHArchivist

Master Member

• Oct 1, 2016

• #52

Have you posted a review on their site?

Looks like right now there is just one, and of course it is a glorious review. Be curious if they have the integrity to post a negative review publicly...

 

MattgomeryBurns

Master Member

RPF PREMIUM MEMBER

• Oct 1, 2016

• #53

PHArchivist said:

Have you posted a review on their site?

Looks like right now there is just one, and of course it is a glorious review. Be curious if they have the integrity to post a negative review publicly...

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Na, I'm sure they'd delete it anyway. The guy said he'd talk to his manager about a refund. But I'm not gonna take no for an answer. I will be a thorn in their side.

 

PHArchivist

Master Member

• Oct 1, 2016

• #54

MattgomeryBurns said:

Na, I'm sure they'd delete it anyway. The guy said he'd talk to his manager about a refund. But I'm not gonna take no for an answer. I will be a thorn in their side.

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I'd say seeing the mesh of the fur open and visible qualifies for a "defect"! Unless of course that is the INTENDED look.

Or in other words, the question to them is "Do you actually INTEND to see the mesh? Is that part of the overall aesthetic design?". How could they possible answer "Yes" to such a question? The logical answer is "No". And if it is NOT intended, then it would it not be considered a defect?

 

Howlrunner

Sr Member

• Oct 3, 2016

• #55

sweartoeric said:

Dammit man. That sucks. I wonder if the stripe puppet came out any better.

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Poor Stripe has not fared much better unfortunately....

The main problem appears to be that they've glued the fur to the arms upside down, so that the natural flow is going upward, instead of down, as in the prototype photos, which means that the edges aren't covered.

To be honest, the entire hair/fur work is what's letting things down the most.

So a bit of work with the hot glue gun and......

Still needs work to look like the prototype though:

Comparing them, he needs a LOT more white fur added around the wrists. Needs brown fur added around the tops of the ears. And the white stripe down his forehead needs reduced. And his nails need repainted....

 

teecrooz

Master Member

RPF PREMIUM MEMBER

• Oct 3, 2016

• #56

I received my Gizmo. I am relatively happy with it. It doesn't look like the prototype, that's for sure, but with a little work it is better than what I had (because I didn't have one at all).

 

Kylash

Master Member

RPF PREMIUM MEMBER

• Oct 3, 2016

• #57

Holy crap.

 

B

booyaah

New Member

• Oct 3, 2016

• #58

Thanks guys for the feedback!

What a horrible piece... I was expecting a lot from this one so I preordered two of them. I am so disappointed.

I a lucky enough that "Trick or Trick" (no Treat for me sorry) did not ship yet so I asked for a cancellation and refund. Nevertheless they do not seem to want to reply to my emails (I have been sending a few ones for a few days now).

My Medicom Gremlins 2 Gizmo doll is far away more beautiful and well crafted than this "thingy" Gizmo... I have two (always buying twice the same thing just in case ^^ if you're looking for one of these contact me )

 

sweartoeric

Active Member

• Oct 5, 2016

• #59

Not as bad as the Gizmo, but still a hell of a bummer

 

MattgomeryBurns

Master Member

RPF PREMIUM MEMBER

• Oct 5, 2016

• #60

For those of you who've had trouble getting a response from Trick Or Treat Studios, I have a feeling they're stalling so the window closes for a paypal dispute. In my case I pre-ordered and paid on March 1st. I received it on September 16th (5+ months later) and have had limited responses since then. Either that or they're horrible at customer service.

 

Last edited: Oct 5, 2016