yeah, they don't package their products very well and you really have to work at it with a heat gun to straighten it back out. I had to do that a few years ago with a Bane mask I bought from them. 90's pretty steep for something of this quality, but honestly, if you get your money back from Amazon and they don't require you to ship it back to the seller, you could make it work with a heat gun and maybe a layer or two of fiberglass or something to stiffen it up a bit.