New 10th Doctor Sonic Screwdriver Universal Remote
- Thread starter Darran
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- doctor who
Veldmaat
Well-Known Member
I just received word from TWC. They are going to send me a replacement, after doing something that's going to break my heart.
-Unfortunately, because the battery can't be replaced, this is an issue that I am unable to fix, so to save you the hassle of you pointlessly returning it and me the cost of reimbursing you for the cost of doing that, but also to avoid the faulty sonic finding its way to someone else's hands and thus the possibility of me having to replace it a second time, please could you break the emitter head end off the sonic and send me a picture of it broken in half and then discard it.-
-Unfortunately, because the battery can't be replaced, this is an issue that I am unable to fix, so to save you the hassle of you pointlessly returning it and me the cost of reimbursing you for the cost of doing that, but also to avoid the faulty sonic finding its way to someone else's hands and thus the possibility of me having to replace it a second time, please could you break the emitter head end off the sonic and send me a picture of it broken in half and then discard it.-
That is not uncommon when replacing faulty replicas that the company feels can't be fixed. Just be happy that TWC has great customer support and does not make you deal with whoever you bought the sonic from.
Doctor Octoroc
Sr Member
Well, they can't have people making up stories about their sonics being broken to get a second for free ;-/ but it would be a shame not to salvage it to make this prop:
Veldmaat
Well-Known Member
When I reassembled my sonic after breaking it in half, I checked out the battery, and it is indeed dead.
I noticed there is a number ptinted on the battery besides the voltage. It says 300830.
I googled the number an found this battery:
http://dtbattery.sell.everychina.co...-narrow-lipo-battery-3-7v-40mah-pd300830.html
The dimensions are the same. The only drawback is the MOQ, it's 1000pc.
I noticed there is a number ptinted on the battery besides the voltage. It says 300830.
I googled the number an found this battery:
http://dtbattery.sell.everychina.co...-narrow-lipo-battery-3-7v-40mah-pd300830.html
The dimensions are the same. The only drawback is the MOQ, it's 1000pc.
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Veldmaat
Well-Known Member
Checking my mail, I noticed I received a shipping confirmation from TWC. From Richard B. himself!
An email from the founder of the company!
What other company would do that?
Hands down the best customer service I've EVER had to deal with.
No fuss, no questions, just send a picture of broken device and adress, and done!
It's something that huge corporations, like the fruit related electronics company , could learn from!
An email from the founder of the company!
What other company would do that?
Hands down the best customer service I've EVER had to deal with.
No fuss, no questions, just send a picture of broken device and adress, and done!
It's something that huge corporations, like the fruit related electronics company , could learn from!
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irrg
New Member
How easy was it to disassemble? I bought mine on eBay and after the seller dicked around for a week after I reported a dead battery, I decided to cut my losses and ask for a few bucks off, intending to use it as a display piece only. But now I'm thinking I could replace the battery (TWC won't cover this).
Veldmaat
Well-Known Member
It's not difficult, just have to be careful not to break the tabs.
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Veldmaat
Well-Known Member
Here's the battery I found, keep in mind the picture is wrong, the size is mentioned in the description. 3mm x 8mm x 30mm.
It does have a slightly higher amperage, 40mAh instead of 35mAh, but that shoud be fine.
https://www.aliexpress.com/item/Pol..._4&btsid=1aa47b9b-5110-459c-8ae2-979f3b8774a6
I have also taken pictures of the disassembly.
They aren't great quality, but it should be clear enough.
It does have a slightly higher amperage, 40mAh instead of 35mAh, but that shoud be fine.
https://www.aliexpress.com/item/Pol..._4&btsid=1aa47b9b-5110-459c-8ae2-979f3b8774a6
I have also taken pictures of the disassembly.
They aren't great quality, but it should be clear enough.
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Veldmaat
Well-Known Member
I'm taking pictures at every step, if it works I will make it a tutorial.
here's a picture of the original battery
voo45doo
New Member
Hello to all.
I`ve made translation of manual for 11th version in last year, and now decide to make other one for 10th version, but nfortunatelly theres no more full scan (like it was year ago) of manual on official site
I1ve got original manual but it will be pretty tricky to erase originsl text from scan, so maybe someone still have old pdf file for 10th version (with both sides of manual)?
I`ve made translation of manual for 11th version in last year, and now decide to make other one for 10th version, but nfortunatelly theres no more full scan (like it was year ago) of manual on official site
I1ve got original manual but it will be pretty tricky to erase originsl text from scan, so maybe someone still have old pdf file for 10th version (with both sides of manual)?
voo45doo
New Member
Hello again,
I read about your "power" problem, mine was solved by using E-Flite LiPo 3.7V 1S 25C 30mAh (Ultra Micro) battery, it fits almost perfect exept extending became little tighter (in my case its even better because it became loose).
You just need to carefully detach (actually just break it) black plastic contacts cover and cut connecter. To be sure i also solder little plate from original battery (it was under yellow duct tape as i remember). Hope that will help.
I read about your "power" problem, mine was solved by using E-Flite LiPo 3.7V 1S 25C 30mAh (Ultra Micro) battery, it fits almost perfect exept extending became little tighter (in my case its even better because it became loose).
You just need to carefully detach (actually just break it) black plastic contacts cover and cut connecter. To be sure i also solder little plate from original battery (it was under yellow duct tape as i remember). Hope that will help.
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