<div class='quotetop'>QUOTE(Kerr Avon @ Mar 8 2007, 10:11 PM) [snapback]1435342[/snapback]</div>
As it turns out, there is no proof that a package was shipped to me. While Hydin did speak to a floor manager, as it turns out she misrepresented some facts. The fact is that a label was generated online, but at no time did any post office scan the package that this label was supposed to be put on. Normally, a post office would scan the package as they receive it if it was dropped off by a person and then it would be picked up by the system on the tracking information. The label that Hydin generated shows no evidence of being used. [/b]
I have shipped hundreds of items and I can tell you unequivocally that not every package gets scanned. I check all of my shipments and there have been several occasions where the customer has received the item but the USPS website states
There is no record of this item.
I have also contacted people once I see their package has been delivered only to find out that they do not have it and then they pick it up at the Post Office the next day
Bottom Line: Delivery CON-firmation is a joke and I'm glad it's free when you buy postage on line because otherwise I wouldn't use it.
<div class='quotetop'>QUOTE(SFPROPS @ Mar 9 2007, 09:01 AM) [snapback]1435620[/snapback]</div>
This is the way I always took the vedor/buyer relationship to be. You buy something from Amazon.com that never shows up, and they don't have any evidence that it ever shipped and was delivered? They send you another one. They don't depend on you to purchase insurance - insurance is protection for the shipper, not the buyer. When you sell something "as is", you note it.
[/b]
Well I doubt any of us make as much money as Amazon so this is a poor comparison.
We are supposed to be a community of hobbyists, so much for that premise.
I have a very simple rule.
If you buy something from me and choose not to insure it, it is your loss.
If you do not have the forethought to request insurance it's your fault.
The ONLY way Hydin could be held responsible is if Kerr paid for insurance and Hydin elected not to cover it.
<div class='quotetop'>QUOTE(exoray @ Mar 9 2007, 06:19 PM) [snapback]1436103[/snapback]</div>
Hydin I have to ask you a question on a serious note...
Lets turn the table here...
Lets set the story in reverse...
1. Kerr pays by money order and he sent it USPS with deliverly confirmation....
2. The money order never arrives...
3. Kerr has the same type of "proof" you have of shipping, that being a tracking number that shows postage paid for but the package never entering the mail system...
Question do you accept Kerr's "proof" of sending you money and send out the crystal to him?
I'm willing to bet when you look at it this way, you can easily see the irony...
[/b]
NO
Kerr would have the opportunity to have the money order cancelled and he will get his money back.
But lets put this into better hypothetical context.
Kerr goes to a bank and buys some travelers checks and assumes they come with some sort of "lost/indemnity insurance". They get stolen so he goes to the bank to file a claim.
They say, I see you didn't purchase insurance for these, I'm sorry there is nothing we can do.
Whats Kerr going to do, stand in front of the bank and tell everyone how the bank ripped him off????
<div class='quotetop'>QUOTE(atacpdx @ Mar 9 2007, 07:03 PM) [snapback]1436134[/snapback]</div>
1. Run was at cost...BS.... By your own admission, the rate you sold these to RPF'rs at was your "cost". You then auctioned the "extras" on the run via ebay for very substantial amounts. That means you made a profit on the run overall. Quit whining "at cost".
[/b]
This statement leads me to believe that you have never run a large scale project.
Let me fill you in on one important factor most people do not consider
If you have 60 people buy an manufactured item, you can not only have 60 made, you have to have extra made.
Who eats the costs of those extra on an At Cost Project?
The seller, the group?
Neither, the seller should have the opportunity to sell them at what every profit he can get and NONE of the people that paid cost on the item should resent the seller and people that were not even part of the group shouldn't even have the right to express an opinion on the matter.
This situation comes down to 4 simple facts.
1. Hydin sold a lot of crystals to a group and all but 1 person received their item.
2. Some people purchased insurance, some didn;t.
3. Kerr didn't and now he wants a refund based on his claim that he never received the item.
4. The PO can not confirm nor deny the package was shipped or received, which is par for the course
Based on these facts, Hydin has no responsibility to replace the item and Kerr should be grateful for anything Hydin offers to do.
This is another point to consider.
If Hydin had caved it would have done him no good, it's clear that some people are using this issue to come down on a person they don't like and that's a shame.
Hydin may of may not be a great guy, but no matter what, he's a fellow RPFer and very enthusiastic about this hobby, I am floored by the way some people have acted.
In fact, I have already decided that based on the general behavior of the vocal majority in this issue that I will NEVER do another ACP, and I'm sure others feel the same way.