ANOVOS issues (ANOVOS ONLY discussion)

[Nocternus]

What about the Imperial officer states on the order page (still) Delivery in Q3 yet once again pushed back with no valid reason

 

[Got Maul]

What about the Imperial officer states on the order page (still) Delivery in Q3 yet once again pushed back with no valid reason

I can tell you that the actual outfits are done and have been done for some time. The push backs have honestly been logistic issues with packaging appovals and product integrity testing. We are very close the end on these.

 

[BATSNIKT]

** intersting Tidbit - the uniform that this was patterned from was his "clean" uniform when he first meets Yoda.

Awesome, I love little details like that! And I too will be brandishing these duds around Halloween and on Rogue One preview night, just got my tickets the other day! Thank you again and may the force be with you!

 

[Nocternus]

I can tell you that the actual outfits are done and have been done for some time. The push backs have honestly been logistic issues with packaging appovals and product integrity testing. We are very close the end on these.

Could you at least show pics of the finished products premier and standard that would go a long way to alieve peoples fears, some believe they don't exist

 

[Halliwax]

Awesome, I love little details like that! And I too will be brandishing these duds around Halloween and on Rogue One preview night, just got my tickets the other day! Thank you again and may the force be with you!

tickets for rogue one are out?!


Sent from my iPhone using Tapatalk

 

[BATSNIKT]

There's a group here in my area that rents out an entire theater for charity and makes a big event out of it, so essentially I reserved my tickets with them. I camped out for 6 hours as first in line last year with family and friends for Force Awakens, we have an epic blast doing it.

 

[Got Maul]

Could you at least show pics of the finished products premier and standard that would go a long way to alieve peoples fears, some believe they don't exist

One of the "finer" details of this license is that everything, is subject to marketing approval. Any type of media has to be entered into the system and LFL has to approve it. So, I cannot just show you a pic unfortunately and from previous submissions, a non-final product pic wouldn't fly. This is also the reason why we had to stop manufacturing pics during our TK run.

I wish I could, really ! It would be all too easy in the old days. But I have to rely on what we have done, which is ship thousands of TK kits, Star Trek outfits, hundreds of Bespins and all kinds of stuff as our street cred. Its the only thing I can offer, sorry.

 

[Nocternus]

Can you give at least a rough time frame on the IO I ask not just for myself but on behalf the many of my fellow officer costumers that are waiting

 

[gman71]

@gotmaul

I think a majority of us waiting for Q3 releases are biting at the bit to beat the Halloween deadline. For instance, I have the Han Solo Bespin ensemble and the holster on order. I'd pay even more money to get these both by Halloween, but believe the odds of that happening are slim, if anything.

 

[AJTaliesen]

I can tell you straight up ~ so good news and bad news. The good news is, we've been staring at these beautiful puppies now for some time. They are done and being packaged and getting prepped for shipment. The bad news (and this is where are green-ness shows) we sold these as a complete set with the greeblies. Unfortunately, the greeblies (which were injected casted for a near perfect casting) have just finally been approved...but they still need packaging and we're not necessarily allowed to send these out without the belt. We are working round the clock now to super speed up the packaging and integrity testing of these final products, but this has been the primary cause for delay. The holsters are gorgeous and I know you will be just as amazed with the greeblies as well.

I still hope that one day those greeblies are offered individually. I realize that right now that's got to be like 9583837372723232559 on their list of priorities, but I'd love a set. They are slightly different (and probably way more accurate) than what I have now. It just wasn't worth buying a whole new belt since I'm very happy with the belt I currently have.

 

[HaggardSage]

Thank you for the detailed update, I appreciate that. Is there any possibility that the belts will be shipped before the end of Oct.?

I can tell you straight up ~ so good news and bad news. The good news is, we've been staring at these beautiful puppies now for some time. They are done and being packaged and getting prepped for shipment. The bad news (and this is where are green-ness shows) we sold these as a complete set with the greeblies. Unfortunately, the greeblies (which were injected casted for a near perfect casting) have just finally been approved...but they still need packaging and we're not necessarily allowed to send these out without the belt. We are working round the clock now to super speed up the packaging and integrity testing of these final products, but this has been the primary cause for delay. The holsters are gorgeous and I know you will be just as amazed with the greeblies as well.

 

[Gary Weaver II]

So... did anyone get one of the FO Trooper lids as a part of their "promotion"? I got the e-mail 9 minutes after it was sent only to find they were already sold out. No idea what's going on and I was more irritated than anything about the whole thing.

UGH, so now I finally get through to product and the 50% code is no longer working - f-this aggrevation.

-Gary

 

[StevenBills]

Yeah I saw on their Instagram to look out for an email from them regarding 50% off codes for the FO bucket. I bought an OT stormie and signed up for their mailing list then but never received an email with this particular code. And now they're sold out?

Oh well.

SB

 

[Gary Weaver II]

Apparently not, I just checked again and they were available. BUT, the 50% off code is not working now. Sooooo irritating.

 

[ThomasBond]

Thank you for the kind words. I have to say in complete transparency that there have been ups and downs i this business, but this has been one of the lowest lows for the past few weeks over the course of company's existence. Heck, as I was answering one question, another situation erupted type of thing. I was contemplating not coming back here it was/is so bad and over my travels had to really think about it.

Then I realized, Its all about perspective. I realized one thing that I've been preaching here since day one. RPF has always been family and my family. In our own personal families, we applaud our family's accomplishments, we sob when we lose them (RIP Moogy and others), we get angry at them and hold them accountable. But this is family and the price to be paid to be a part of one. So, just as I was raised and I raise my son, you hold up your chin up high and walk right into dinner, come hell or high water, and face your fears, accolades and punishment, so you can earn the right to have a seat at the table.

You folks are gonna be fine.

We are very patient and understanding, I mean there are people still defending some of these other companies so you got years and years to mess up before most will turn

Seriously though I have seen one of your 1/1 Stormy kits built in person and it is awesome. I have the Deluxe TFA Stormy Helmet and OT Stormy kit on payment plan and I am about to get the Kylo Helmet as well.

I can't wait.

Thanks

Tom

 

[ThomasBond]

One of the "finer" details of this license is that everything, is subject to marketing approval. Any type of media has to be entered into the system and LFL has to approve it. So, I cannot just show you a pic unfortunately and from previous submissions, a non-final product pic wouldn't fly. This is also the reason why we had to stop manufacturing pics during our TK run.

I wish I could, really ! It would be all too easy in the old days. But I have to rely on what we have done, which is ship thousands of TK kits, Star Trek outfits, hundreds of Bespins and all kinds of stuff as our street cred. Its the only thing I can offer, sorry.

Okay this is an example of how to do stuff.

I don't like it, neither does Anovos, but this is how the dance has to be done with Disney/Lucasfilm as far as finished pics go.

BTW I have been collecting since I was 7. I remember the old costumes. I can put up with a lot to get these.

Anyway this is the reason we can't see finished Prototypes, I am not nuts about it but it is what it is. Question answered.

Now if I can offer a small piece of advice let's not keep hammering Got Maul with this because the explanation has been given.

I also have to say, as I mentioned a few pages back, I spent an hour chatting with an Anovos Customer rep on their site and all my questions were answered.

No, I so far do not have any Anovos, I do not work for them, I just think they have done okay and we should not beat a dead horse when they are delivering and are coming here to answer our question unlike other License holders.

My 2 cents.

I am stepping of my soapbox,...wow,..oh crap. I have fallen and I can't get up.

Anyone remember that one :lol

 

[AJTaliesen]

Now if I can offer a small piece of advice let's not keep hammering Got Maul with this because the explanation has been given.

I also have to say, as I mentioned a few pages back, I spent an hour chatting with an Anovos Customer rep on their site and all my questions were answered.

No, I so far do not have any Anovos, I do not work for them, I just think they have done okay and we should not beat a dead horse when they are delivering and are coming here to answer our question unlike other License holders.

My 2 cents.

I said in another thread, but I'll go ahead and repeat here: I think it's pretty stand-up of him to post here. Makes me believe that this is an on-the-level company that's genuinely trying to do right.

 

[craigjohn]

So... did anyone get one of the FO Trooper lids as a part of their "promotion"? I got the e-mail 9 minutes after it was sent only to find they were already sold out. No idea what's going on and I was more irritated than anything about the whole thing.

UGH, so now I finally get through to product and the 50% code is no longer working - f-this aggrevation.

-Gary

I opened the first email blast as soon as I got it, clicked on the weblink seconds later, clicked buy immediately, and the 50% off promo was gone.

Did anyone get the 50% off? ...because, as you know, "some codes are only valid for a single user, so shop now to take advantage of these discounts"...

So one person got the 50% off. Yet in BIG BOLD LETTERS on the promo, it says 50% OFF (qualified with little support type indicating "save up to".

The next codes were 10-15% off. Anovos can suck it. I just unsubscribed from their mailing list. They're practically a hometown company, but I have zero tolerance for this kind of promo baiting garbage. They get you all keyed up and eager to buy -- then "crash".

I'd have been more inclined to buy if this didn't feel like it was a baiting scheme - and if they just offered everyone a straight up single code for 20-25% off promo code.

"If it sounds too good to be true, it probably is".

And yes, I read all the fine print...

Buh-Bye! Anovos...

 

[ThomasBond]

I still love Anovos as I have just stated above but I tried this email code thing as well and not only did it not work it was beyond frustrating.

I personally would recommend this not be done again.

I don't think it will have a good effect on your customers most of whom are at work.

 

[NeoRutty]

Yeah I saw the 50% off and "joined the mailing list" forgetting I was already on it (I ordered a kylo helmet a while back I had to cancel)

So they said "you're already on the mailing list" so I checked my settings, and yeah, I'm still on, still subscribed, no email.

So since I never got an email, and now it's too late, I guess I'm out!

Unsubscribe.

That's fine... I'm supposed to be shrinking the collection, not starting on helmets.:lol