ANOVOS issues (ANOVOS ONLY discussion)
- Thread starter Art Andrews
- Start date
Rusty85
Sr Member
Thanks!
minutefett
Member
I received an invoice on 12/26 and purchased only because they said it was ready to ship. Almost a month and no tracking.
"Please review the attached invoice for The Mandalorian helmet, which is ready to ship"
Heres the response I got to the two emails I sent.
JAN 2nd
"Thank you for your reply! These units have finished production and are being packaged for shipment now. We expect to have shipment tracking for your order as early as the beginning of next week, and before the next 10 business days. I'll keep a close eye on your order and report any updates as they occur.
With warm regards,
Linda G."
JAN 16th
"These helmets began delivering on 2 January, with orders going out the door every day. We are getting these out the door as quickly as possible and your order #ANOVOS-65724 is currently preparing to deliver. You should receive tracking information from our fulfillment team very soon. Please be patient.
Best Regards,
-Reggie S.
Specialty Sales Manager
ANOVOS®"
Last edited:
enterprise0216
Sr Member
Hopefully you get it without delay or excuses.
Is three years for a Discovery Phaser patient enough?
Yorkie Fett
Sr Member
I’ve just received my refund for the FO stormtrooper kit via my cc company- not bad considering it was from a three year old transaction! Can finally buy from someone trustworthy!
That’s all my money recovered from Anovos (only from the swift action of my cc company- not from them, I hasten to add). Been quite a journey but finally free.
Never again from these jokers!
That’s all my money recovered from Anovos (only from the swift action of my cc company- not from them, I hasten to add). Been quite a journey but finally free.
Never again from these jokers!
Do you suppose there's a way to fix the gap in the ears? Didn't notice it before but I can't unsee it now.
darthjones
Sr Member
Boy I think it is just so truly awful that some of these things are for sale at Disney parks. What customer betrayal.
ggriffaw
Sr Member
I understand the point, but isn't it just a few items like the Kylo helmet and one or two others that have been previously shipped? It isn't like the parks have most of the Anovos items available on a shelf. I doubt the park has very many of the higher priced items in stock regardless of the manufacturer.
darthjones
Sr Member
It still grosses me out. One piece of anything to the park instead of a waiting customer is too much for me.
When did you pony up? I did on 7 Jan.
ECOLI
Well-Known Member
3 Jan--but they did mention ahead of time it would be 14 business days before shipping or so....most people I have seen on FB have waited 10 business days at the least for theirs. IDK what takes them that long to ship an item.
Ill be honest, they really need some help and as much as I appreciate their efforts to deliver awesome stuff ----they really need to figure this out...
Ill be honest, they really need some help and as much as I appreciate their efforts to deliver awesome stuff ----they really need to figure this out...
minutefett
Member
I paid for my invoice dec 26, and received shipment notification today. Rest assured, they're delivering(the mandalorian) slowly, but surely.
I received a nice email today from Stanley about exchanging my Solo jacket. Hopefully the fulfillment center will have one.
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