A responsible seller will educate their buyer up front as to what they should expect during the order process.
Speaking for myself, (with regard to presales) my regulars know the drill, but I make it a point to advise my new guys up front that I'm not the type of builder who cares to repeat himself every week with 3 word posts like, 'It's coming along!" In fact, I often go as far as saying, "Do not order from me if you're the fragile sort who needs constant updates and reassurance."
This allows my clients to know exactly what they're getting with me. Now, I do of course provide updates when there is something to say or I'm bogged down w/ delays, but this is done privately between me and my clients. I do agree all responsible sellers should have an open dialogue with their clients; that goes without saying.
Look, this is rather simple. If funky wants an update every week, a daily phone call, a twitter update, smoke-signals, whatever when he orders something then he should ask "whomever" with whom he is working if they're willing to do that for him. If not, he can take a polite pass on whatever prop is being offered.
What we have here is a transparent attempt to stoke a movement so that 'Everyone' must appease this threads author.
I for one am apposed to anything or anyone who would attempt to mandate how I've done business for the past 15 years. While I know this thread isn't directed at anyone in particular, I take particular issue with anyone who would suggest how I or any established builder should conduct themselves. Those of us (prop makers) who have survived over the years maintain a healthy productive relationship with our clients and our peers. We're only as good as our reputations and we exhaust ourselves trying to please our clients. I'm offended by the suggestion our actions should be mandated, period.
Threads like this may have a grain of good intent, but they're usually written by people who have no concept at all what it takes to produce a high end run.
Again, Speaking for myself, I produce runs that cost thousands of dollars and in some cases require months of research. My build-outs can take months and require numerous businesses in between to land certain parts. This is 'busy-work' that I neither have the time or the inclination to share in public. In some cases, such public updates can also provide exhibit A, B and C.
I appreciate that my clients are busy and like me DO NOT spend every second on line. I've found that normal, educated buyers will simply e-mail when they have a question or the slightest concern. That's how it should be... simple. Hey, here's an idea. If you're wondering what your builder is up to or where your crap is, drop your seller an e-mail and request he give you a phone call. Communicate.
Have you even considered what it would take to enforce such a rule on the RPF? For starters, an already unpaid staff in a thankless position would have to maintain a constant presence in the junkyard. The RPF would be have to mandate and regulate the manor in which sellers operate. The words mandate and regulate are rather close to, Encourage and Condone...Encourage and Condone are right up there with Culpable and Complicit....Get it?
I've got no problem with you as a person man, but since you hung this thread looking for feedback I figured I'd give you a little. Do you even realize how many builders would flee the RPF if such childish guidelines were ever implemented? I'd be the first to pull my business.
Communicate with your people man. It's a simple process. Hell, I have a couple high-end, open runs right now that I'm getting ready to provide updates on, PRIVATELY. I'm busy enough...the last thing I need is to have to jump through hoops because some guy rubbed you wrong!