The Wand Company TOS Tricorder is coming!

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Well, in all honesty I think even the US-based buyers who managed to get in on the first wave may have to contend with the tariffs as they'll still be arriving stateside after May 2nd. So, regardless of whether ordering now or a bit later that will make little difference unfortunately.
 
Does anyone know what happens if you get hit with a high tariff and don't want to pay it? Will you be able to get a refund on your purchase or will you be stuck with it no matter what?
 
Robot Monster said:
Which email did you get was it an invite to purchase?
Click to expand...
No, he's talking about this one (also posted on the previous page). Wand has suspended sales for at least a week while they build up some inventory in the Amazon UK store.

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Further to our previous email, we’re conscious that you are still waiting for your “invitation to purchase” email with a link to the Tricorder on Amazon UK.
IMPORTANT: we are making plenty of Tricorders

A very small number of Tricorders were sold on Amazon in the last two days. This didn’t go as smoothly as we’d hoped, though:

  • The quantity (200 units) sold out very quickly, but then the Tricorder would occasionally appear to be back “in stock” for brief periods, causing confusion and frustration.
  • During some of these brief periods, international shipping wasn’t available.
  • Some people had their orders automatically cancelled by Amazon for suspected fraud – we believe this is probably why one or two units would then become “available” again.
We’re really sorry for the distress and confusion that this has caused for some of you. We want to reassure you that we are making plenty of Tricorders and we believe that you will each be able to buy one from us if you want to.

We are pausing Tricorder sales for at least a week
We’ve shipped another batch of 952 units to Amazon this week. We were hoping that they would already be showing up in the Amazon system by now, and that we’d be sending out a batch of “invitation to purchase” emails today, but that’s not the case.

To avoid a continuation of the confusing situation with the Tricorder appearing to fluctuate in and out of stock, and it only becoming available one or two at a time, we are pausing the sales to allow some time for the incoming stock to build up to a sensible level so that we can create some stability in its availability.

As I write, we are manufacturing Tricorders and airfreighting thousands of them into the UK. However, the process of loading them into stock at Amazon takes a bit of time.

Opening Tricorder sales again
Once there is sufficient stock in the Amazon UK store to create a more stable and pleasant purchasing experience, we will set the Tricorder listing to “active” once again and start emailing people again to let them know that it is available. We will aim to do this at around 4pm UK time. We will monitor that stock carefully and pause the sale of the Tricorder again when the stock is depleted, in order to allow more stock to fill the sales channel once again and prevent the listing from going in and out of stock due to order cancellations.

Tricorders for sale on eBay
A few Tricorders are already appearing on eBay. Whilst everyone can buy their Tricorder however they wish, we strongly urge fans not to buy from third party sellers at the moment. We have plenty of stock arriving and you should wait for that to become available through our official retailers (Amazon UK, the Star Trek Shop or IGN Store).

Shipping to a non-UK address
Our decision to sell on Amazon UK was not taken lightly and was in response to the evolving tariff situation in the US. When there is sufficient stock available, fans who do not live in the UK will be able to purchase from Amazon UK and we do not know of any restriction that will prevent this for our customers outside the UK. (In case you didn’t already know, we’re based in the UK ourselves.)

The tariff situation
The US tariffs on bulk shipments of products from China have been changing rapidly over the last few months, starting with 10% announced in February and reaching 145% on April 10th. If those tariffs reduce to a more manageable level we will review the situation regarding importing the product in bulk to the US for sale domestically (such as via Amazon US) and take the appropriate action.

US tariffs on small packages to individual consumers with value under $800 USD (“de minimis”shipments) have also been in flux recently. At the moment they are scheduled to become 120% on May 2nd, or a flat fee of $100 USD, but it’s unclear which of those fees will be charged. It’s also possible that the changes due on May 2nd will be amended or postponed.

What will happen next
We will write to everyone in waves in order of their first registration with an invitation to purchase as the stock becomes available. As mentioned above, we will aim to send those emails out at around 4pm UK time.

LLAP

Chris
Click to expand...
 
AJK001 said:
Does anyone know what happens if you get hit with a high tariff and don't want to pay it? Will you be able to get a refund on your purchase or will you be stuck with it no matter what?
Click to expand...

Not sure about a refund, but it sounds like if you reject the tariff the seller has to pay to take the item back. Collectibles site RobotKingdom won't sell to the States any more, and they had this to say:

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xlowes said:
Good luck with USPS. The last couple of items shipped thru them to me went all over the States back and forth bypassing my location before finally showing up . USPS stands for Unusually Slow Postal Service .
Click to expand...
Fortunately they seem to do OK in my area. But as long as it gets here undamaged, I'm cool.
 
I’m over the hurdles for both Tricorders…..it’s possible the first wave of U.S. bound orders could escape the tariffs IF those orders make it onto the plane today or tomorrow then reaching the states and go through customs before the tariffs kick in.

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Now it’s a shipping time waiting game…..

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;) :)
 
Last edited:
mach7 said:
So,
I just got the email from Wand stating what aslaw just posted.

I guess I'm screwed unless there is some last minute tariff deal.

As I said I am not paying 145% or 120% tariff for the tricorder and thats what the pause will do.

Look, I get that TWC is a small company and I LOVE what they do. I LOVE that they stuck with the tricorder through
all these year and produced what appears to be a great product.

I understand the tariffs are out of TWC control, but they are a fact.

I wrote to TWC and asked if I could buy one of the ones with the box damaged for full price to avoid the tariffs
and I was told that the sale of tricorders was only through Amazon UK.
So I guess that is a "no".

The whole process is just sad and tiering.

I'm out.

Maybe I can pick one up on clearance somewhere in a year or two.
If not oh well.

I hope TWC survives this, but unless the tariffs change I don't see many being sold in the US.
Can the rest of the world absorb most of the production run? I hope so, I want TWC to succeed.
of course this just my opinion and as such important to only me.
Click to expand...
Yup, I’m with you. I refuse to pay the high tariffs. I can live without one.
 
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