Officially Licensed TRON LEGACY - RINZLER, Sam & TRON Movie Replica Suits.

Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

either way i'm not sure i'd buy from David. A) He's a salesman. Meaning he says what he needs to! B) after he makes the sale, good luck on getting any cooperation out of him after that C)fails to meet promised deadlines D) cant seem to make desicions without asking his wife first.

I'm not saying his product isnt good. it is. its the follow up and quality of service that is lacking. Seriosuly lacking.

I've meet David Pea in person. he's very nice. quite a [EDITED FOR LANGUAGE], but very nice. I'm not trying to slander the guy, just giving a buyer beware message. I'm telling you know so you can make an informed choice. i really wanted one of these, but probably wont ever buy anthing from him due to the issues friends have had with him.
 
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Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

either way i'm not sure i'd buy from David. A) He's a salesman. Meaning he says what he needs to! B) after he makes the sale, good luck on getting any cooperation out of him after that C)fails to meet promised deadlines D) cant seem to make desicions without asking his wife first.

I'm not saying his product isnt good. it is. its the follow up and quality of service that is lacking. Seriosuly lacking.

I've meet David Pea in person. he's very nice. quite a BS'er, but very nice. I'm not trying to slander the guy, just giving a buyer beware message. I'm telling you know so you can make an informed choice. i really wanted one of these, but probably wont ever buy anthing from him due to the issues friends have had with him.


If we've met then I'm sure I'd recall. :)
In any case..
A) Yes I sell my goods but I'm no salesman. I've been on the RPF 10 years now regardless of what my profile says and I believe my reputation and business practices have withstood the test of time...and the proof is in our products, not what I say. They sell themselves, I provide assistance for sizing and general technical questions. I can't think of one person I've convinced to purchase our goods. That's not what I do.

B) We're as flexible as can be and cooperate with as many needs and requests that are reasonable. Check with your friend that you speak of regarding this 'lack of cooperation' you speak of please rather than make open claims that are undoubtedly false.

C) All deliveries to date, in over 2 years since starting UD Replicas have been on time in their respective quarter with the exception of the TDK Batman Boots that fell 3 weeks behind the promised delivery date...thanks to a courier mishandling of the freight...to which we've removed that courier and no longer give them our business. In doing so we've also eliminated the brokerage fee's required upon previous deliveries of goods with that courier.

D) Sorry, silliest comment/accusation I've ever read. Not even worth addressing.

Once again, if we've met then I'd remember. If you haven't purchased from us then your buyer beware message is bias and made up of hearsay and probably fiction. I'm happy to address any concerns that actual customers may have but posts like yours serve only to bait....and if you know me as you say you do then you should know I don't bait easily.

Please have your 'friends' (noted plural..more than one.) comment on their lack of satisfaction and I'll be happy to help.

Lastly, we work very hard to bring high end replicas to the market and do so with the challenges that leathers and textiles present rather than cast materials. We're certainly not perfect, but we never ignore anyone and always look to improve our service wherever and whenever possible. Case in point, we've just moved into one large location so that now everything can be handled under one roof, rather than the multiple locations we were using before. This will also allow us to speed up communication anywhere needed.

Thanks for your post, but please don't claim to speak for others...it's considered bad form and weakens your attempt to do whatever it is you're trying to do.

:cool

David
Edited for spelling.
 
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Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

Since David responded to B89´s post, I see the communication as reestablished. Everything else should be discussed in personal messages.

Please continue with the discussion of the actual topic.

Thanks,
Michael
RPF staff
 
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Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

has anyone who ordered in september received their suits yet?
as i am still waiting without response
 
Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

has anyone who ordered in september received their suits yet?
as i am still waiting without response

September orders are First Quarter 2011 deliveries...that means Jan/Feb/March 2011 as per your details when you placed your order. :)

We're closing production now and all goods will start shipping shortly...with all goods in had to you before the end of March.
Sit tight....it's about to start!

David
 
Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

September orders are First Quarter 2011 deliveries...that means Jan/Feb/March 2011 as per your details when you placed your order. :)

We're closing production now and all goods will start shipping shortly...with all goods in had to you before the end of March.
Sit tight....it's about to start!

David

nice one!
i was hoping by the end of this week, for a geek convention... but alas, i must wait...
though my order never said which month, nor was it clear which quarter.
perhaps in future it can be put in the emails? as i'd fully paid up by december so i've been expecting rather eagerly.
 
Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

now if it would just stop snowing and icing here it would be riding weather

we still want ....NEED the CLU suit
 
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Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

September orders are First Quarter 2011 deliveries...that means Jan/Feb/March 2011 as per your details when you placed your order. :)

We're closing production now and all goods will start shipping shortly...with all goods in had to you before the end of March.
Sit tight....it's about to start!

David

Woot! Looking forward to getting the stuff.

I am unfamiliar with the process but does an email go out that says it's been shipped or just a very pleasant surprise one day at the office? :)
 
Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

UD Replicas - Universal Designs Ltd.
All recurring payments for orders placed in Japan have been temporarily frozen. We will continue to complete your order/s but please do not be concerned about making your monthly installments for the time being.
To our friends in Japan, our prayers are with you.






Woot! Looking forward to getting the stuff.

I am unfamiliar with the process but does an email go out that says it's been shipped or just a very pleasant surprise one day at the office? :)

Yes, once everyone's goods clear quality control...they're packaged and shipped with Fed Ex. Fed Ex sends you an email with your tracking number once the goods are picked up so that is your confirmation of goods shipped.

:thumbsup

Also, everyone in the USA has already pre-paid their respective Duties and Taxes through the website at the time of purchase so now there are no additional fees at any point....this process has completely eliminated the dreaded brokerage fee tacked on at the time of delivery...and customs will no longer be calling asking for your personal information either.

:thumbsup

David
 
Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

Yes, once everyone's goods clear quality control...they're packaged and shipped with Fed Ex. Fed Ex sends you an email with your tracking number once the goods are picked up so that is your confirmation of goods shipped.

:thumbsup

David

Cool! Thanks for the update David - looking forward to getting the suit and extra jacket in a few weeks!

:cheers
 
Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

UD Replicas - Universal Designs Ltd.
All recurring payments for orders placed in Japan have been temporarily frozen. We will continue to complete your order/s but please do not be concerned about making your monthly installments for the time being.
To our friends in Japan, our prayers are with you.


Also, everyone in the USA has already pre-paid their respective Duties and Taxes through the website at the time of purchase so now there are no additional fees at any point....this process has completely eliminated the dreaded brokerage fee tacked on at the time of delivery...and customs will no longer be calling asking for your personal information either.

:thumbsup

David


First, re: Japan, that is a very nice and smart gesture, you guys show great professionalism in every aspect of your business, right down to the customer service experience and it will surely earn you repeat customers!

Second, on the customs / brokerage thing. That's a great option. I was a little surprised by the Customs / Brokerage fees I ended up paying on the TDK suit, I haven't ever encountered them before with international business I've done with Canadian businesses in the past. I didn't have a problem absorbing the cost, but it wasn't a nice surprise. Again, way to go taking the bull by the horns for your customers!

(y)thumbsup
 
Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

Hi David!

Quick question on the Quorra Jacket.

I'm relatively...er...well busty to be polite about it. I'm definitely interested in the jacket, but in the past when I've bought leather jackets, have had issues with things properly fitting in the waist when they fit the bust.

Any ideas on how this could work out? I'm worried that if I buy the jacket for my chest, it will fit improperly everywhere else.

Thanks!
 
Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

it is best to call him about sizing things
 
Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

Hey David,

Tried emailing on your site last week but have not heard from you. I am sure your still busy sorting things out from the move. So anywhooooo any word on the shipping date for jackets orders that were placed at the begining of Jan for the 2nd quarter ship date?

Thanks
 
Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

Hey David,

Tried emailing on your site last week but have not heard from you. I am sure your still busy sorting things out from the move. So anywhooooo any word on the shipping date for jackets orders that were placed at the begining of Jan for the 2nd quarter ship date?

Thanks


Hey bud,
Second Quarter deliveries are April/May/June....right now we're shipping the First Quarter deliveries.
Q2 goods are all in production...this from TRON LEGACY to Batman Begins. Everything is on schedule, but second quarter does mean those 3 months listed above.
Sit tight bud, and trust that you are in good hands. :) I will never rush production...but we do make deliveries within the posted Q time frames. :thumbsup

BadWolf,
The best thing to do is in fact to call me as suggested. 905-223-5818
We have designed the jacket to have cup shapes forced into the jacket beast area...without actually putting any forming shapes in the jacket so it will form to varying curves quite nicely.
Still, if you can just give me a call....I wont let you get the wrong size. :)

David
 
Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

Thanks David! Just excited you know how it is....LOL!
 
Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

just got my suit today, yay!
fed ex never sent me tracking details >_> the tools.
anyhow.. gloves fit well, the quality seems quite good :D
the jacket fit is unusual, it fits perfect across my shoulders. but it's quite long, almost too long. The arms are really skinny too, my forearms aren't that big, but it's very tight, i'm hoping it will stretch a bit.
yet to try the pants
 
Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

just got my suit today, yay!
fed ex never sent me tracking details >_> the tools.
anyhow.. gloves fit well, the quality seems quite good :D
the jacket fit is unusual, it fits perfect across my shoulders. but it's quite long, almost too long. The arms are really skinny too, my forearms aren't that big, but it's very tight, i'm hoping it will stretch a bit.
yet to try the pants

Awesome! I jusr spoke to David, and he said mine should ship today!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 
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Re: Officially Licensed TRON LEGACY - Movie Replica Suits.*All Dec '10 Delveries DONE

I called as well and I guess suit and extra jacket are slated to be shipped tomorrow.

David was helpful and pleasant on the phone as always - even though I mispronounced his last name, hehe! :)
 
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