My as mate had a reply from hcg. This was there reply. I have posted the email on the aliens legacy forum to
Hello,
We are sorry you are not completely satisfied with your Pulse Rifle
replica. This replica is now completely sold out and because of
manufacturing logistics it is not possible to have any more produced.
If this was a simple fiberglass/resin piece then we could simply order
some more from the factory, but to produce the metal parts there are
very high minimum order quantities involved making that impossible.
We have also been looking into whether it is possible to make
alterations to your existing Pulse Rifle to address your concerns, but
due to the nature of its construction that is not possible without
damaging the piece.
After a lot of thought this is the solution we have for you. We will
put you at the top of our Wait List and as soon as a unit becomes
available it will be inspected and then exchanged for the one you
currently have. This process can take up to 2 months, but in the
interim you can keep the one that you currently have.
If a piece does not become available after this time then regrettably
the only remedy we can offer you is a refund. Also if at any time
while waiting, or indeed now, you would prefer to return it for a
refund then let us know and we can arrange that for you. Please let us
know what you would prefer to do. If you would like to take the Wait
List option, please forward us a photo that shows the problem area.
Regards,
Alexandra Fisher
Customer Service
Hollywood Collectibles Group