Delmustator
Sr Member
Are we having fun yet?????
I'm just waiting to hear of a fix.. Gimmie the fix... I need the fix....
I'm just waiting to hear of a fix.. Gimmie the fix... I need the fix....
Licensed Pulse Rifle pre-order
- Thread starter ghostryder
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RustedHero
New Member
I'm afraid I'm gonna have to say the same thing to you as I just said to Jeyl...the reason you're being more chill about it is cause you are one of the lucky ones that received a better PR. Seriously have you looked at the pics of what some people are getting? Some are really bad, some are bad, and some are just ok. I'm willing to bet my life that if you received one as bad as some people on here you'd be VERY upset about it. I'm very happy for you that you got a good one, but please don't put on the holier than thou attitude and make the guys who got the bad ones feel like they are just a little out of line. I also base this on what you said in the other thread you started. I agree with you to say that the prop as a whole is still worth something...but its not as what was promised.
"The plaque for the alternates is down in the ladies room."
RH
This is turning into one of the most heated battles on the forum right now. There is a lot of passion for the prop in question so there should be no suprise that there is so much heated debate of the issue at hand.
I would like to see an official resolution for the matter (as I plan on getting a PR soon, hopefully) but I really do feel for the guys who paid out for one already.
It's expensive - a lot more than what us collectors pay on average for a piece from my point of view.
What started as a simple issue has spawned into a heated debate with insults flying and some pretty angry posts.
I'm sure whatever needs to be done on HCGs end to address the issue is a process that may take a few days to report so just as much as everyone waited patiently to recieve thier PR, now that we're in a new business week, waiting a few more days for a response would be acceptable.
gyoung2993
Sr Member
You are just too funny ,you always know how to lighten the situation .Well I am not in everyones dispute factor here ,but I missed my oppurtunity to aquire a PR such as all of you ,and I have to say ,I hope you folks get everything resolved and and everyone gets treated right......
Matsuo
Sr Member
Darren your statement that we knew something and did nothing is patently absurd.
Warranty voiding fixes indeed... Questions were asked of me and I answered them as a craftsman not as an emissary of HCG. I word my responses very carefully sir... I stopped well short of offering detailed instructions on how to void your warranty.
This is my official reassurance:
HCG will comment when they have answers to their satisfaction that are worthy of relaying here.
The fact that they are considering the concerns of the RPF membership very seriously should not be overlooked... posting here is by no means compulsory... please consider that if you will.
M
Warranty voiding fixes indeed... Questions were asked of me and I answered them as a craftsman not as an emissary of HCG. I word my responses very carefully sir... I stopped well short of offering detailed instructions on how to void your warranty.
This is my official reassurance:
HCG will comment when they have answers to their satisfaction that are worthy of relaying here.
The fact that they are considering the concerns of the RPF membership very seriously should not be overlooked... posting here is by no means compulsory... please consider that if you will.
M
rkpetersen
Sr Member
:thumbsup
And :thumbsdown to Tom for being such a jerk to someone who was just expressing a legitimate concern. I did get the tampon reference and it wasn't funny at all, just rude. Yes, maybe you should leave this conversation; your massive conflict of interest here is showing.
While I have personal involvement in this issue (because we bought a HCG PR), I can tell you, from a staff perspective, we definitely think highly of the licensees who are willing to come here and address issues head on. I'd point our eFX and Brian's willingness to address questions that, as you aptly state, certainly aren't compulsory. I hope HCG chooses to follow eFX's shining lead and do the same and also hope members of the RPF will indeed realize the significance of the licensees being willing to address the concerns voiced on this site and not take such interaction for granted.
DarthDarren
New Member
Matt - I only stated that EVERYONE was aware of this issue MONTHS before the PRs started shipping. The fact that you also knew about it, IMHO, placed you in a special position to help, given your direct ties to HCG, considering you were acting as the RPF liaison whenever someone provided here evidence of a minor inaccuracy, such as with the grip, trigger guard, stock, and shroud. So my question is simple: were they aware of the droop findings in this thread back when the findings were first made?
Art - please post photos of your PR.
I guess part of my rant is due to the fact that 3 days ago I received my Arc Generator from WETA and it's FLAWLESS, not to mention half the price of the PR. No warped resin, no ugly parting lines, no bubbles or voids, no leaching, nothing bent or broken, EVERY part aligned and expertly assembled and painted. It's a flippin' museum piece, if you ask me!
Now I've only recently started collecting "big ticket" replicas, and one of the reasons I waited this long was so that workmanship and accuracy could catch up to mass production and price. I've "bid my time," as they say. More patient than 99% of collectors who blow MUCH more than a grand on upgrade after upgrade, vendor after vendor, artisan after artisan, never completely satisfied. And with the HCG PR it's not just the drooping front assembly that has me worried - someone pointed out that the battery compartment in the magazine housing also came loose from its hot glue and that the magazine sticks, and another mentioned that the SPAS pump grip is cast and/or assembled asymmetrically. We've all seen the photos of the misaligned internal parts.
And yes - I think 7 out of 10 is a reasonable score for a replica touted as being the "end-all, be-all" PR that's turning out to be another example of Chinese crap. So between not receiving what I paid for (10 out of 10 on the screwed scale) and receiving something aesthetically unpleasing and flawed for $1,000 - what score would you assign it?
D
Art - please post photos of your PR.
I guess part of my rant is due to the fact that 3 days ago I received my Arc Generator from WETA and it's FLAWLESS, not to mention half the price of the PR. No warped resin, no ugly parting lines, no bubbles or voids, no leaching, nothing bent or broken, EVERY part aligned and expertly assembled and painted. It's a flippin' museum piece, if you ask me!
Now I've only recently started collecting "big ticket" replicas, and one of the reasons I waited this long was so that workmanship and accuracy could catch up to mass production and price. I've "bid my time," as they say. More patient than 99% of collectors who blow MUCH more than a grand on upgrade after upgrade, vendor after vendor, artisan after artisan, never completely satisfied. And with the HCG PR it's not just the drooping front assembly that has me worried - someone pointed out that the battery compartment in the magazine housing also came loose from its hot glue and that the magazine sticks, and another mentioned that the SPAS pump grip is cast and/or assembled asymmetrically. We've all seen the photos of the misaligned internal parts.
And yes - I think 7 out of 10 is a reasonable score for a replica touted as being the "end-all, be-all" PR that's turning out to be another example of Chinese crap. So between not receiving what I paid for (10 out of 10 on the screwed scale) and receiving something aesthetically unpleasing and flawed for $1,000 - what score would you assign it?
D
He already posted a photo of it in the modification thread (hope you don't mind me posting it here Art):
DarthDarren
New Member
Thanks, I saw... Pretty flawless - seems to be the exception to the rule, and now I get why Art thinks we're making a mountain out of a molehill. Since Matt has now semi-officially declared that HTC is assessing the nature & scope of the problem, I will hold back on any further posts until we hear something more official or I get a droopy PR, whichever comes first.
D
D
geo71
New Member
Thanks due to Matt for giving us something coherent to go on. This thread has gone a bit crazy over the past couple of pages. Don't get me wrong I am not criticizing anyone for their reactions and concerns on this matter. What has shocked me is Tommins' attitude to be honest. Both Matt and Tommin have a lot of respect on these (and other) boards. BUT I think for Tommin to make the comments he did was well out of order. The whole tampon comment was uncalled for and a complete insult not just to the member it was aimed at but to all of us who have a dog in this race. All people wanted was a little reassurance (which Matt has provided) NOT random cryptic one liners. It's just ODD!
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I think that some members need to step back and take a deep breath before pressing the Submit Entry button. Some of the posts in this thread sound like they were made by very immature children instead of by people who have concerns about a product they have purchased, me included.
For certain members who keep saying that some peoples remarks don't count because they just happened to get one of the good ones, I have not received mine yet and I'm reserving judgement until I do. I think it is beyond childish for someone to rant and rave about a product they have not received yet.
I also think the Hero vs Stunt should be taken to another thread, it is just making this thread harder to get through and is not offering anything to help with our problem.
Matt and Tom, I respect both of you and understand the hard position you find yourselves in. That being said, the cryptic respsones by Tom are not helping anyone.
For certain members who keep saying that some peoples remarks don't count because they just happened to get one of the good ones, I have not received mine yet and I'm reserving judgement until I do. I think it is beyond childish for someone to rant and rave about a product they have not received yet.
I also think the Hero vs Stunt should be taken to another thread, it is just making this thread harder to get through and is not offering anything to help with our problem.
Matt and Tom, I respect both of you and understand the hard position you find yourselves in. That being said, the cryptic respsones by Tom are not helping anyone.
Matsuo
Sr Member
Also wrong... The production prototype that I had in my possession and signed off on had no discernable barrel droop. Several corrections were noted and made at that time. Making myself and others culpable in the way you describe it is unfair.
For the record I was unaware of the issue you are holding me responsible for not correcting until things blew up in this thread these past few weeks. Far past the point where I could do anything about it. I don't watch the RPF like a hawk, if I am to be faulted for anything it's not spending more time on the net... In my opinion there are far worse things for a person to be guilty of.
M
Delmustator
Sr Member
Matt, your reputation speaks for itself. I've never seen anyone complain about your products so don't waste a moment over this thread. You cannot control what happens once your recommendations are in the hands of others. This is just typical outsourced manufacturing issues...
When HCG comes up with a fix, just walk us through it...
Thanks Man for all you do!
When HCG comes up with a fix, just walk us through it...
Thanks Man for all you do!
This issue has nothing to do with Matt or Tommins work . You guys did your job. The guns details are excellent and i know it would not have been this accurate if you guys were not involved. If the barrels and 870's were all straight then this thread would have been a praisefest for you and HCG. That being said i think your attitudes lately are a bit hard. I think you guys are taking it personally and you shouldn't. We just want straight PR's. Comments about how much metal shrouds are worth to you really don't matter to us. Others posting about how it's better than not receiving anything like Icons is just as useless to what our concerns are. I don't think it's too much to ask for a straight gun. Unfortunatly it looks like most have some degree of slope. HCG dropped the ball in the QC dept and because of it turned the best licensed PR ever into a viagra joke. Maybe they should explain the use of a jig to the 10 year old chinese kids they hired to build these. BUILD IN THE USA AND CHARGE WHATEVER IT DOES!!! I would have paid $200 more if these were made in the USA and were straight. Now i will never purchase anything from HCG again. Their lack of QC in this and past products has sealed this.
I don't think HCG will do anything to fix the PR's. They would have to rip these apart and glue them back together with the 870 straight. Not going to happen. What they did to prevent us from disassembling these easily will also make it impossible for them to fix it without compromising something. Heating them up and bending them, not going to happen. The only thing i can see them doing is offering $100 refunds or something along those lines. And i will echo what others have said. THEIR SILENCE IS DEFENING. Efx jumped in on day 1 to address any defect in their tricorders and is a lesson to these other "businesses".
I don't think HCG will do anything to fix the PR's. They would have to rip these apart and glue them back together with the 870 straight. Not going to happen. What they did to prevent us from disassembling these easily will also make it impossible for them to fix it without compromising something. Heating them up and bending them, not going to happen. The only thing i can see them doing is offering $100 refunds or something along those lines. And i will echo what others have said. THEIR SILENCE IS DEFENING. Efx jumped in on day 1 to address any defect in their tricorders and is a lesson to these other "businesses".
Birdie
Master Member
Matt didn't seem to know prior to recieving his how the internals were put together, so...
RickDTM
Sr Member
Having done painting prototypes for companies that are sent for replication, I can tell you it doesn't matter WHAT you did or didn't do or what colors you used, the factory will change it to suit their needs, regardless of what the design originally may have been. Matt has already stated the prototype he had did not have any droop / slope.
IMHO, this is a factory issue, not a Matt / Tom issue and is something we need to hear about from an HCG official.
IMHO, this is a factory issue, not a Matt / Tom issue and is something we need to hear about from an HCG official.
