Darth Fetty
Sr Member
It takes you two and a half years to produce a f'in pin on a hat??!!!
ANOVOS issues (ANOVOS ONLY discussion)
- Thread starter Art Andrews
- Start date
It takes you two and a half years to produce a f'in pin on a hat??!!!
darthjones
Sr Member
No, not surprised at all about further failings.
Surprised though at the new level of cluelessness - why send out something at this point that will only upset everyone who gets it.
What a backfire...
My favorite part is how they talk about several items that have moved up in shipping dates due to their new fangled whatever but no mention of the number of items, like my Han Solo Force Awakens jacket, that actually were pushed back yet again. I ordered it in March of 2017... Most recently it was supposed to ship by tomorrow. now its next quarter (90 days max). It's disgusting.
Also, FWIW, I never received today's e-mail regarding this.
Cheers
Steve
Also, FWIW, I never received today's e-mail regarding this.
Cheers
Steve
I'm waiting for the Solo TFA as well and didn't get the e-mail either. But the jacket did get a mention. Not much info aside from an incoming 'blog post'. I wasn't expecting it to ship today. I imagine that most, if not all, items have shifted yet again, The charitable way to think about it is that they have spent most of spring trying to get their act together (as an organization) and therefore have had to essentially pause all production until they get sorted (with Disney, Lucasfilm and now the law suit breathing down their necks). The pessimistic version is of course that they're just stalling to delay the inevitable. I can see either being true. IF their claims of being tightly controlled by the licensors is true, I can also imagine said licensors stepping in to force/help them get sorted, if only to not damage the brand names.
Overall, I didn't think the update was too bad. There wasn't any outright victim-hood claims and the like, that I could see in my quick read-through. The Royal Guard has even moved forward in their estimate and it seems they've moved some production back to the US (quite possibly due to the China tariffs, which might be affecting clothing manufacture).
I'm still hovering over the 'chargeback button' as well as joining the suit if needed. I guess their next big test of fire will be what happens around SDCC.
Dakota
Well-Known Member
Just to let people know, there is a time limit for charge backs for some banks. So be careful about hesitating too long.
I recently requested the chargeback for an item with a promised delivery range from December to March. December was out of the range for Chase to do anything, but they allowed me to use March to get the refund.
I recently requested the chargeback for an item with a promised delivery range from December to March. December was out of the range for Chase to do anything, but they allowed me to use March to get the refund.
It does seem very unlikely. Add to that the products that were already due to ship in Q4 (like the Wrath of Khan Field Jacket) that aren't actually late yet! The only way I see them righting the ship in a fairly timely manner is if they get outside help- for example if The Mouse doesn't want the brand soiled.
(My CC, connected with Mastercard, has a general 'fraud protection guarantee' and I'm checking into how far back they will honor it. Might be that they can't do a chargeback, but will cover the losses anyway as an incentive to keep using the card. But then I'm on the other side of the pond from most of y'all, with different consumer protection laws.)
Kal Argos
Sr Member
If i could add something.
I also have a CC through Chase, while nothing is ever guaranteed... they basically said if you can show that they have failed to delivery and you can document changes, issues, etc then there is no date by which they can do nothing ... so document, document, document... screen shots of chats with CS or constant emails... to show you acted in good faith and they prolonged it... any CC company or Bank should be able to argue to get your money back.
Again no guarantee, but it does help the CC or bank investigation.
Delays.
Delays.
Delays.
Pre-Celebration: comprehensive updates.
Post-Celebration: zero updates.
Delays.
Delays.
Delays.
Pre-SDCC: comprehensive updates.
Post- SDCC:...
Can you deduct the rest of the lyrics?
Delays.
Delays.
Pre-Celebration: comprehensive updates.
Post-Celebration: zero updates.
Delays.
Delays.
Delays.
Pre-SDCC: comprehensive updates.
Post- SDCC:...
Can you deduct the rest of the lyrics?
They can’t do the logistics of what they are now saying anyway.
Going by their statements before celebration about how they don’t have enough people for shipping items and that they will stop everything and pull people in from other duties to help with shipping when a bulk delivery arrives...there is no way they have the time or manpower to send out all the items they are now saying are arriving in Q4. Do they really think that if all that stuff shows up in their wearhouse over the course of the 3 months of Q4, they can box it up and get it out?
Going by their statements before celebration about how they don’t have enough people for shipping items and that they will stop everything and pull people in from other duties to help with shipping when a bulk delivery arrives...there is no way they have the time or manpower to send out all the items they are now saying are arriving in Q4. Do they really think that if all that stuff shows up in their wearhouse over the course of the 3 months of Q4, they can box it up and get it out?
Lame excuses?
Delays
Delays
Delays.
Delays.
Delays.
Pre-Celebration: comprehensive updates.
Post-Celebration: zero updates.
Delays.
Delays.
Delays.
Pre-SDCC: comprehensive updates.
Post- SDCC:...
Can you deduct the rest of the lyrics?
I personally know two people who have received theirs, though I am still waiting for mine. Their reviews have helped me determine I'll be going with fan makers for the gaskets, most likely. And I'm not happy the ab boxes are solid urethane rather than hollow plastic. Will probably upgrade there, too.
So yes. I have seen them out in the wild.
Um... The lawsuit process has been happening. Both parties have shown what they got, and the judge has sent it to Alternative Dispute Resolution. i.e., arbitration. Neither side want bankruptcy, and that's part of what the mediation will be seeking to avoid. The plaintiffs want either the quality product ordered in good faith or full restitution of funds paid in said good faith. Bankruptcy would result in neither of those. Customers' money would vanish down the black hole of bankruptcy filing.
cboath
Master Member
Here's the thing. Lets pretend we took tons of drugs (especially hallucinogens) and believe them. That 'update' says they'll be shipping substantially more things in Q4 alone then in the entire history of the company. They better on a hiring spree to get all that shipped. They're slow enough when one item actually shows up, can't imagine 30.
There's at least one out there - Saw it in a Facebook post in response to this very question...
Cheers
Steve
Dynamic1
Well-Known Member
Well....Guess it’s good to know there’s at least 2 out of the 50,000 floating around[emoji23][emoji23][emoji23]...all kidding aside, A delivery is better than NO delivery I suppose. I can deal with solid urethane on the ab section after wearing Jims kit for 3 years...it’s beautiful but it’s a heavy beast! [emoji1303][emoji1305]
Not solid. Just not happy about those pieces being resin. Here's the assembly instructions. Scroll down a bit to where the abo section is being assembled and you can see how they look.
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