StarHelix
New Member
I ordered a saber from Parks which is now 7 weeks past the 10-12 week production time claimed on his website. I emailed him when I hadn't received it at the end of the 12 weeks and he told me to wait another 2 weeks due to a delay on parts. At the end of that period he gave me a generic response about being swamped with orders due to the release of the TFA and asked that I wait another 2 weeks. Once again, the 2 weeks go by and... nothing. This time he says there was a delay with customs and again asked that I wait 2 weeks... I then asked him if he could at least confirm my order would ship within that 2 week window and if not I wanted a full refund. Now, he's stopped responding to email.
This is my first experience ordering an unlicensed prop. What options do I have for recouping the money I paid? Is it asking too much that a seller communicate openly when you've paid them for a service?
This is my first experience ordering an unlicensed prop. What options do I have for recouping the money I paid? Is it asking too much that a seller communicate openly when you've paid them for a service?