Mark,
Just a quick bump on this one, did the replacements arrive at the warehouse?
Whats the replacement procedure for everyone in the US and UK??
So does this mean that any new orders will be filled with the new corrected units (I would assume so, but you never know for sure until you askOkay guys, we finally got the replacements!!thumbsup
So we have now shipped out all the replacements, including International which are shipping today.
IF you don't receive yours in 7 to 10 days please contact our customer service cs@hollywood-collectibles.com, we can then check to make sure you have been sent one & track it if it has been sent. Please don't all email now to make sure yours has been sent - it will have been! Well probably:lol
Yes, we did test the electronics out prior to shipping so everything should be fine.
Mark
Okay guys, we finally got the replacements!!thumbsup
So we have now shipped out all the replacements, including International which are shipping today.
IF you don't receive yours in 7 to 10 days please contact our customer service cs@hollywood-collectibles.com, we can then check to make sure you have been sent one & track it if it has been sent. Please don't all email now to make sure yours has been sent - it will have been! Well probably:lol
Yes, we did test the electronics out prior to shipping so everything should be fine.
Mark
Okay guys, we finally got the replacements!!thumbsup
So we have now shipped out all the replacements, including International which are shipping today.
IF you don't receive yours in 7 to 10 days please contact our customer service cs@hollywood-collectibles.com, we can then check to make sure you have been sent one & track it if it has been sent. Please don't all email now to make sure yours has been sent - it will have been! Well probably:lol
Yes, we did test the electronics out prior to shipping so everything should be fine.
Mark
So does this mean that any new orders will be filled with the new corrected units (I would assume so, but you never know for sure until you ask)?
Good to know, thanks for the reply. :thumbsupYes, all new orders will be shipped the one with revised electronics.
Got my replacement in the mail today!
I have nothing but praise for this company's customer service!
Thanks a million!
Got my replacement in the mail today!
I have nothing but praise for this company's customer service!
Thanks a million!
Got my replacement on Friday.
Thanks, you guys rock!
Got my replacement on Friday.
Thanks, you guys rock!
Fantastic, Thanks HCG.
For the UK, Are propstore going to be shipping them out on your behalf??
If so, do you know if we should contact them, or will it be an automatic ship out??
Ditto!!![]()
If you bought it from HCG then we will have already shipped one to you directly.
Best,
Mark