Stoney, maybe you can take your hook into a workshop that does car bodywork and ask if they can remove the dent? After all, that's these guys job. If mine arrives dented, I'd think I'd go through a fair amount of trouble to have it fixed. Let's hope this dent is a single time issue (too bad for you off course), but if it's not, I guess a "knowledge base" here of how the fix this, or where to go to to have it fixed, would be nice...So, I don`t regret to have bought it and would do again because is real FANTASTIC, THANKS Sarednab you did this prop.
Folks wait until you get it you will love it, maybe I am the only one with a dent. Shi. happens.
And like said maybe it was the shipping.
My first contribution to this: http://www.home-barista.com/espresso-machines/how-to-fix-dents-in-metal-t30012.html