Anyone Else Having Problems Getting A Refund From QMX?

[blubeetle3]

I ordered their Mal pistol last year. Paid with Paypal, so, they had my money all that time. When they announced the "stunt version", I converted my order: the stunt version and a $100.00 refund.

I've gotten the pistol (which is nice), but, no word on the refund.

I've called customer service twice (went to voice mail both times) and sent four e-mails to customer service. Have not heard word one back from them.

Anyone else having this problem or is it just me?

 

[JOATRASH FX]

That's odd. I got my refund a couple days or so before I got my shipping notice. Weird thing for me though is that the USPS hasn't got the package yet so I'm guessing they only send out stuff maybe once a week.

 

[blubeetle3]

I talked with Jessica there yesterday. Turns out it was an honest mix-up. Accounts mixed me up with a different customer. Got the full refund today and an apology. So, I'm cool.

 

[Funky]

Okay...I'm starting to feel a little better about QMX.

 

[IRONMAN]

I talked with Jessica there yesterday. Turns out it was an honest mix-up. Accounts mixed me up with a different customer. Got the full refund today and an apology. So, I'm cool.

You might want to edit/update the title so the "Browncoats" don't come in guns-a-blazen.