Mara Jade's Father
Master Member
If you go back through this thread, you will see I was very critical early on of Anovos. I think a lot of people thought I was over reacting and being difficult. But still, everything I said back then, I feel is still true today. However I feel that for those to remarks to stay strong, I cannot pick and choose my various experiences. To that end, I do have a good experience to report.
Thirteen days ago, I took advantage of their in-sock sale to purchase the Imperial gray/green officer hat. I had been needing one as a display piece and my efforts to find a fan made one either led me to inferior design, incorrect color, or too expensive. I had hoped that with them being in stock recently, Big Bad Toys or Entertainment Earth would re-list it for sale... but they did not.
First things first. I would never ever ever again give Anovos money for a preorder. I did it for the Solo gun belt when it was first listed and I vowed never to go through that again. I know that in-stock purchases have been problematic for some currently and in the past so I made a point of putting a 30 day reminder on my phone so as to contact the credit card company for a refund should I not have any shipping notice by that point. Six days after payment, I got notice from USPS that a label from the city Anovos is located had been created. Another three days later (six days since payment), I got notice form the USPS that they had the package accepted into the postal system. And sevens later (13 days after payment, I had my package in hand.
As some are aware, the imperial disk for the hat is back ordered. I knew that prior to purchase. However, I was pleasantly surprised that as a place holder, they did include a Rogue One Imperial Logo hat disk for free. That was unexpected and made me very happy. Very happy with the hat as well. So all around a very good experience.
In summary, I still recommend that no one ever pre-order any thing. If you do feel the need to, ensure their stated ETA is within the time frame that you can make a claim to your credit card company. If you do not have shipment notification at that point, you need to bite the bullet and call your credit card company and get your refund. Do not fall for the "it will be out next quarter" response. Same with the in-stock items, if they do not ship within a couple weeks, contact the credit card company. Do not trust them anywhere outside the parameters of what your CC company can protect you. My main preference is still to look at trusted places like Entertainment Earth since they do not charge you till shipping and do not require non-refundable deposits but unfortunately they do not carry every product.
Good luck all.
Thirteen days ago, I took advantage of their in-sock sale to purchase the Imperial gray/green officer hat. I had been needing one as a display piece and my efforts to find a fan made one either led me to inferior design, incorrect color, or too expensive. I had hoped that with them being in stock recently, Big Bad Toys or Entertainment Earth would re-list it for sale... but they did not.
First things first. I would never ever ever again give Anovos money for a preorder. I did it for the Solo gun belt when it was first listed and I vowed never to go through that again. I know that in-stock purchases have been problematic for some currently and in the past so I made a point of putting a 30 day reminder on my phone so as to contact the credit card company for a refund should I not have any shipping notice by that point. Six days after payment, I got notice from USPS that a label from the city Anovos is located had been created. Another three days later (six days since payment), I got notice form the USPS that they had the package accepted into the postal system. And sevens later (13 days after payment, I had my package in hand.
As some are aware, the imperial disk for the hat is back ordered. I knew that prior to purchase. However, I was pleasantly surprised that as a place holder, they did include a Rogue One Imperial Logo hat disk for free. That was unexpected and made me very happy. Very happy with the hat as well. So all around a very good experience.
In summary, I still recommend that no one ever pre-order any thing. If you do feel the need to, ensure their stated ETA is within the time frame that you can make a claim to your credit card company. If you do not have shipment notification at that point, you need to bite the bullet and call your credit card company and get your refund. Do not fall for the "it will be out next quarter" response. Same with the in-stock items, if they do not ship within a couple weeks, contact the credit card company. Do not trust them anywhere outside the parameters of what your CC company can protect you. My main preference is still to look at trusted places like Entertainment Earth since they do not charge you till shipping and do not require non-refundable deposits but unfortunately they do not carry every product.
Good luck all.
Last edited:
