ANOVOS issues (ANOVOS ONLY discussion)

Which helmet did you order?

Well I had a $260 gift card from canceling my Executioner helmet two years ago that I was afraid I’d never see the money from so when that sale popped up I bought the Incinerator Stormtrooper because it was marked down close to the value of my GC.

The tracking info shows it’s actually enroute, and coming from California. I thought other shipments had come from WI
 
Just to be clear, the 2Q estimate was the one I received from BBTS.

Sean
Yep. That's because BBTS are simply following what Anovos is saying. Not their fault (BBTS), they're as powerless as we are, when it comes to shipping dates.

For example, General Merrick helmet slated for Q2 by Anovos has now been moved to Q3 in the last week. So BBTS will soon change their ship dates from Q2 to Q3. They have no choice. And it's been going on for years.

In a way, I'm glad BBTS is sticking with Anovos. It's a low-risk option for those who need Anovos merchandise. Unlike Entertainment Earth who, understandably, seems to have thrown-in the towel a few months ago and has now limited their Anovos offerings to just a few items.
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It's almost Summer 2020 and we're still taking about merch being pushed-out to the next Q...........jeez...what a sad mess.
 
And they moved end of quarter 2 stuff to quarter 3,,,,,,,,
5fFk.gif
 
Still waiting on my 3/13 order. They don't even process them in order received, amazing
I'm super sorry. They've been incredibly unprofessional. I've emailed them pretty much every other day.

Turns out they actually already shipped my helmet on 5/26. Which is silly because I reached out to them on Friday the 29th, at which point the rep said it still had not moved from the warehouse...

It's arriving today, but I am very sc skeptical about this. Also, strangely, on my order page it says "Partial fulfillment ". I'm not sure what that even means, or how you'd partially fulfill the order for a single helmet. Maybe they just shipped the visors lol.

Will post once it arrives.
 
Turns out they actually already shipped my helmet on 5/26. Which is silly because I reached out to them on Friday the 29th, at which point the rep said it still had not moved from the warehouse...
Did it actually ship on the 26th or was the tracking number/shipment simply generated electronically. With the current situation, maybe they just registered the package on the 26th, but the shipper didn't pick it up until several days later (probably due to a backlog because of the virus situation). It's happened several times with (non Anovos) stuff I've gotten lately.

Nice that they shipped the Andor jackets. Baby steps, but steps nonetheless. We're looking at more things getting pushed back in the future, no doubt, but better a trickle than nothing at all.
 
Did it actually ship on the 26th or was the tracking number/shipment simply generated electronically. With the current situation, maybe they just registered the package on the 26th, but the shipper didn't pick it up until several days later (probably due to a backlog because of the virus situation). It's happened several times with (non Anovos) stuff I've gotten lately.

Nice that they shipped the Andor jackets. Baby steps, but steps nonetheless. We're looking at more things getting pushed back in the future, no doubt, but better a trickle than nothing at all.
The package was picked up on 5/26. The label (according to ANOVOS) was already generated on 4/21.
 
The package was picked up on 5/26. The label (according to ANOVOS) was already generated on 4/21.
Aha. Things are just weird right now. I'm waiting on a Conan statue that I ordered from Germany. The retailer (a fairly large, well-known, one from what I understand) generated a label on the 19th... and claims it was picked up by DHL 3 days later but it still isn't tracking on their website beyond being "registered" two weeks later. And back in April, a registered package I sent to the US just stopped tracking mid-transit... it got delivered but the USPS still doesn't show it as such.
 
The below video talks about current issues with the supply of musical instruments. There are real issues with getting products across many product types. Expecting a replica prop or costume company to somehow have normal flow of product is not realistic.

I know in the cases of Anovos and efx, long delays have been normal. But in this case, there are legitimate issues on top of the causes of the previous delays. It's frustrating, but that's reality.

 
I'm sure there are legitimate issues, but then the company in question should not be advertising that their in stock items are shipping within 5-10 business days. Which ANOVOS is still doing.
 
Well, it turns out that Anovos was telling the truth a couple years ago. We can rest assured that our FOTK kits are on the way there was just a little delay once they were on the ship as promised...
Turns out the ship had a little detour but all is well now that Mikey set it free.
View attachment 1305455
Well done. I an almost hear the captain say, "the armor is in the hold, just go down the steps and pick your kit, its right *over there*"
 
The below video talks about current issues with the supply of musical instruments. There are real issues with getting products across many product types. Expecting a replica prop or costume company to somehow have normal flow of product is not realistic.

I know in the cases of Anovos and efx, long delays have been normal. But in this case, there are legitimate issues on top of the causes of the previous delays. It's frustrating, but that's reality.


Yeah, they get ZERO benefit due to the current circumstances. None. They would have if they were ever honest with us, but since they can't seem to ever do that, they don't get any excuses due to the current situation. The lie repeatedly and ad naseum, never give a straight answer, are allergic to the truth and don't give a crap about their customers. Coming up on 4 years on the FOTK and not a damned word. Just shuffle everything back another quarter, nothing to see here.

Remember? Damn near EVERYTHING was 'supposed' to have shipped by Q3 '19 with some in Q4. Then everything Q4, the 1, then 2 and now 3. Newsflash, only things getting moved from 2 to 3 are related to the current situation. The other 4 delays? And the 72 prior to that? That's why they get no cover due to the pandemic.

It's basically the boy who cried wolf. Lie repeatedly and when you tell the truth, no one will believe you.
 
So I just received my Mando bucket, recorded the unboxing right after I got it. Will be processing that shortly. But I am actually genuinely disappointed by it.

Firstly, the whole helmet is way (and I mean way) too dark. Even outside in a brightly lit environment it looks to be a dark gun metal color.

Secondly, the brown weathering, which I was already concerned about, looks worse in person. It's way too much where the mohawk meets the T-visor, and looks to have been painted on with a brush. Like you can actually see brush strokes in some areas.

Lastly, I too have the finger print and blemish issue. I have tried wiping them off, but it's definitely embedded in the clear coat. Which leads me to believe that this helmet was handled when that coat was not dry. It's hard to capture that sort of thing on video with a crappy cell phone camera, but I am not kidding when I say that there are at least 20 finger prints on mine.


The shape, size and fit is nice, but that really is about it. I want to see if I can at least get a partial refund from ANOVOS for the finger print thing. But I am more than likely completely repainting this helmet. It is absolutely not screen accurate this way.
 
So I just received my Mando bucket, recorded the unboxing right after I got it. Will be processing that shortly. But I am actually genuinely disappointed by it.

Firstly, the whole helmet is way (and I mean way) too dark. Even outside in a brightly lit environment it looks to be a dark gun metal color.

Secondly, the brown weathering, which I was already concerned about, looks worse in person. It's way too much where the mohawk meets the T-visor, and looks to have been painted on with a brush. Like you can actually see brush strokes in some areas.

Lastly, I too have the finger print and blemish issue. I have tried wiping them off, but it's definitely embedded in the clear coat. Which leads me to believe that this helmet was handled when that coat was not dry. It's hard to capture that sort of thing on video with a crappy cell phone camera, but I am not kidding when I say that there are at least 20 finger prints on mine.


The shape, size and fit is nice, but that really is about it. I want to see if I can at least get a partial refund from ANOVOS for the finger print thing. But I am more than likely completely repainting this helmet. It is absolutely not screen accurate this way.
Looking forward to seeing the video, even if it's shot from a phone.
 
Agh! Angry, my stupid phone did not record the audio when I did the unboxing. But here are some pics in the mean time of the finger prints in my clear coat. They absolutely will not wipe off and I could see them still being there even after a polish.
102317354_3246844275346846_2252067377262886912_o.jpg
101790008_3246844202013520_376048404221919232_o.jpg
101679987_3246844132013527_5068183781488197632_o.jpg
101687054_3246844062013534_3377395082792534016_o.jpg
101599843_3246844012013539_4433374420999864320_o.jpg
101385632_3246739612023979_4221370265424101376_o.jpg

That last one is important, because the helmet as orange peeling also.
101470632_10222581814550101_1310864584705310720_o.jpg


Here is the video. Sorry for the mic crackle, my phone is now also on the fritz...lol
Definitely not a great day so far.
 
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