ANOVOS issues (ANOVOS ONLY discussion)

[vader45]

This does make sense logically. It should literally take minutes to process a refund. When I cancelled all my orders a year ago (Kylo premier and FO premier kit), it took 2 weeks of constantly chatting with them online before I got my refund back. 8-12 weeks for a refund is clearly a stall tactic and makes you worry that they don't even have the money for refunds.

That's what I did for my refund. I kept annoying them till I got it in about 2 weeks.

 

[Weldon]

8-12 weeks is more than enough time, if you wait that long, to eliminate a lot of people from using the option of disputing the charge with thier credit card issuer or bank. Although I’ve found there can be workarounds with some issuers, if you press them a bit, many do not normally dispute issues older than 90 days.

I’m sure, too, that Anovos must realize a large number of purchases are emotional/impulse buys, and they probably would get a larger than typical number of cancellations due to buyers remorse even if they hit thier production/delivery estimates.

 

[karmajay]

My opinion is that they hope the product comes in and you will decide to just receive the product instead.

 

[oblagon]

I predicted that Anovos doesn't have money sometime ago. My guess is they are performing check kiting to cover the refunds

 

[JOATRASH FX]

The 12-weeks thing could also be a sales tactic. A lot of cancellations of the type of stuff Anovos sells stem from short-term money needs- a sudden, unexpected bill pops up... car breaks down... another 'impulse buy' prop turns up on eBay. By delaying the refund, Anovos will likely have a lot of people think twice and just keep the order.

 

[oblagon]

Came across a boycott Anovos group. Some good horror stories.
Log into Facebook | Facebook

 

[oblagon]

 

[Apollo]

At this point I blame Lfl/Disney as well, for allowing this to continue

 

[Kal Argos]

Hey did anybody here get a luke ESB belt from a later wave? Just curious .... I am curious if they infact fixed the holster strap? And humorously asking if they shipped too...

I'm waiting on a replacement belt... i have a complicated history and expected a long delay with it but my patience is wearing thin at this point.

I also find it very disturbing that the live chat has been AWOL for 2 weeks now...

 

[oblagon]

Found this email for the CEO for those still trying with refunds. joe@anovos.com.

Saw in the facebook group that Anovos is spending a lot of time banning people, removing comments and cutting off communication with customers/reviewers.

Also saw a comment that confirms Anovos isn't paying their vendors.

Myron Stapleton Its hard to say. One problem with anovice is that they don't make anything. They hire vendors for everything. Having a little inside on the subject I can tell you a little how anovice treats its vendors. They would make an order, and tell us when they wanted it. Problem was is we would never start the order until we received the down payment for the invoice. Anovice never paid until after the date they wanted the shipment.​

 

[Pepperbone]

They would make an order, and tell us when they wanted it. Problem was is we would never start the order until we received the down payment for the invoice. Anovice never paid until after the date they wanted the shipment.

Ugh...

 

[Apollo]

It is only a matter of time........

 

[Psab keel]

Well it's their own fault if they lose the license. Honestly I say good riddance. Many other people have been banned from communities like theRPF for far less and I think it's high time people stop cutting them any slack.

 

[oblagon]

Ugh...

Yup, my thought as well.
It's not Disney/LFL, changing factories, safety issues, packaging issues; it's that Anovos doesn't give a **** and is just sitting on/spending peoples money until they decide to get around to making something. Probably only when they get a rush of cancelations do they decide to start production.
Not to mention the people who have been banned because as Anovos put it, they didn't want people to be scared off from making more pre-orders.

 

[Jamesfett]

I believe the bad game license holders (Sorry, I don't know the game world) just got renewed and/or Disney's support. EFX is beyond despicable and they still have their license.

Why does anyone think Anovos is losing theirs?? I have been waiting to hear that EFX lost theirs for years, even before they started scalping their own products.

Disney has no soul,...accept it.

I wish they would lose the license but I see nothing to indicate it. In fact when I was sure EFX would lose it they picked up the sequels license if I remember correctly. Anovos isn't going anywhere I am afraid. I hope I am wrong.

Sorry, but even if they do we would just get another crappy company.

 

[oblagon]

I believe the bad game license holders (Sorry, I don't know the game world) just got renewed and/or Disney's support. EFX is beyond despicable and they still have their license.

Why does anyone think Anovos is losing theirs?? I have been waiting to hear that EFX lost theirs for years, even before they started scalping their own products.

Disney has no soul,...accept it.

I wish they would lose the license but I see nothing to indicate it. In fact when I was sure EFX would lose it they picked up the sequels license if I remember correctly. Anovos isn't going anywhere I am afraid. I hope I am wrong.

Sorry, but even if they do we would just get another crappy company.

In all fairness Disney is a business and wants to make money on their licenses. If no one else is bidding for the SW prop license, Disney isn't just going to sit on it without making money.
The problem isn't Disney/LFL; it's that no one wants to make SW props and bid for the license. If someone did EFX and Anovos would lose it.

 

[Apollo]

Yeah but you see this is why I AM blaming The Mouse AND hold it accountable for Anovos’s clearly corrupt business model.

As long as the cash keeps flowing Disneys way who cares how the Licensee is screwing over the customer

 

[oblagon]

Yeah but you see this is why I AM blaming The Mouse AND hold it accountable for Anovos’s clearly corrupt business model.

As long as the cash keeps flowing Disneys way who cares how the Licensee is screwing over the customer

IMO your anger is misdirected; Anovos is the one creating the situation. Again you can't fault Disney for being a business; they can't give the license to anyone else because their is no one else.

 

[AJK001]

IMO your anger is misdirected; Anovos is the one creating the situation. Again you can't fault Disney for being a business; they can't give the license to anyone else because their is no one else.

And that is why people keep giving their money to companies like Anovos and EFX. I was thrilled when I learned that Anovos had gotten the Star Trek license and they had a long list of props they were going to make from the TNG movies, I think this was in 2015 or 2016, and then nothing but silence and you can't even find a mention of them on their site anymore. Since they hold the license no one else is able to make props for Star Trek unless they do like The Wand Company and make it into a remote or bluetooth device that also happens to be beautiful replicas.

 

[Apollo]

No anger, just putting the blame squarely where it lies.

At some point the Licensor does and has to take some of the blame for a Licensees actions.

It has happened before and things were done to bring the Licensee back in line, not going to name names some on here know who it was.

That time has long passed with Anovos.....

IMO your anger is misdirected; Anovos is the one creating the situation. Again you can't fault Disney for being a business; they can't give the license to anyone else because their is no one else.