Airfix Space Shuttle needs replacement part... YES.

[Clerval]

AAGH!
So I open up the kit tonight to check out the pluses and minuses in molding and fit (was going to start her next week) and lo and behold, one of the fuselage/tail halves is incredibly warped. Way beyond serviceable; not just a left/right warp, but also as if there were a heat source applied right in front of the tail. Ugly. The box etc were in immaculate shape and sealed. I've got no idea what happened.

I jumped onto Airfix's site to see about a replacement. Has anyone had to deal with Airfix about such? I've never had a probem to bring to them before...

Sigh...

Anyway, to the second question: are there any decent (and less than 400 bucks) launch/tower sets out there? I've seen a couple of resin ones listed around, but no images, etc... Same question for a Saturn pad/tower.

Many thanks, and happy holidays to all!

 

[Jedi Dade]

Airfix is a good comapany. although I too have never had to ask for a replacement part (from them) I'd be very surprised if they gave you a hard time about it. I've gotten replacement parts from comapnies that were a lot less customer service savy with0out too much BS. Let us know how you make out

Jedi Dade

 

[Clerval]

Thanks JediDade... I agree about how they deal with their public, so to speak. I've always heard great stuff and of course am a fan of their kits (okay, not every one's a peach, but hey...); just hadn't had this come up before. I don't expect any problems, just haven't made this kind of request before. So, new ground here and all...

 

[Clerval]

Arrived today, in fantastic shape, and a small insert 'With compliments'...

Couldn't be happier!