Nth
Sr Member
Shipping about to start.
Hello!
We're midway through November, and we're happy to announce that shipping of the Blade Runner RPG to backers is now about to start. The US fulfillment is a little ahead of UK and EU this time, as those inbound shipments to the warehouses are still clearing customs, but we expect all hubs to be in full swing shipping your rewards before the end of November.
Please do be patient however. With over 15,000 backers and shipping from three separate hubs, it is unfortunately unavoidable that some backers will get their rewards earlier than others, is some cases several weeks earlier. So, please hang in there for at least another month until contacting our support staff about your order. You will get your rewards, promise!
Of course, if you missed the final deadline to complete your pledge manager, or if you have some other urgent issue, you are welcome to contact support@frialigan.se. Our support staff is under a heavy workload at the moment however, so we do ask you to be patient and only contact them in urgent cases.
Thank you!
/Free League
PS. We have seen some backers asking about fulfillment partners. We are, as in previous projects, working with Funagain for the US and Canada, and Gamesquest for the UK, EU, and rest of the world. We know that some of you had some troubles with previous Kickstarter shipments this fall, especially from Funagain. We have been in constant communication with them in last few weeks to avoid a repeat of these issues and ensure an improved service this time around.
Please understand that changing a fulfillment partner is not something that can be done quickly or easily. Fulfillments are planned 6-12 months in advance, and the Blade Runner RPG books and boxes were shipped out from the printers to the warehouses back in July and August. That said, we are are reviewing our partnerships for future fulfillments to make sure our backers get the best service possible.