I pre-ordered both the Luke and Han Bespin's back in Tier 1 a couple years ago. I had to cancel both items because it's just taking too long and my money needed to go to other expenses. To their credit, they refunded my money within 24 hours when I requested it a few months ago. As for everything else, all I see are pre-orders, pre-orders, pre-orders. ANOVOS should take a break from new pre-orders and get the existing orders out to customers. Joe B. is a great guy. He handled my return and I have communicated with him on several occasions going back to all the BSG items and the Colonial Fleet so I have always wanted to support him. However, now I just have to say that ANOVOS is a train wreck due to everything I just mentioned about the excessive pre-orders. I really wish they would get their act together because I really want some of their items. But, like others stated, in-stock items only for me.