Karyudo
New Member
Man, ANOVOS is a terrible company.
I ordered an original stormtrooper helmet more than a year and a half ago, and was patiently waiting for most of that time. Most recently, I continue to see them introducing all kinds of new products, without fulfilling their obligations to people like me who had given them money long ago.
That makes me somewhat less patient: it's like, why are you working on new stuff, when you can't even clear the backlog from more than a year ago?? So I've been reminding them in the Facebook comments that some of us have been waiting and waiting and WAITING for the products they've been promised. Their answers have been uniformly useless: "Please bring this up with our customer service," outside of the public forum that makes them look bad. But when I contact customer service, I get "We thank you for your patience; the helmet shipped with the [much more expensive] armor kit is different; thank you for your patience; thank you for your patience." Exactly what a fraudulent, pyramid-scheme-like outfit would say.
Today, I bitched them out on FB once again.
Just checked my email, and they've cancelled my order "at my request." Well, that's a lie: I did not request that cancellation. I want the original stormtrooper helmet that I paid for in May, 2015!
ANOVOS is a terrible, terrible company.
I ordered an original stormtrooper helmet more than a year and a half ago, and was patiently waiting for most of that time. Most recently, I continue to see them introducing all kinds of new products, without fulfilling their obligations to people like me who had given them money long ago.
That makes me somewhat less patient: it's like, why are you working on new stuff, when you can't even clear the backlog from more than a year ago?? So I've been reminding them in the Facebook comments that some of us have been waiting and waiting and WAITING for the products they've been promised. Their answers have been uniformly useless: "Please bring this up with our customer service," outside of the public forum that makes them look bad. But when I contact customer service, I get "We thank you for your patience; the helmet shipped with the [much more expensive] armor kit is different; thank you for your patience; thank you for your patience." Exactly what a fraudulent, pyramid-scheme-like outfit would say.
Today, I bitched them out on FB once again.
Just checked my email, and they've cancelled my order "at my request." Well, that's a lie: I did not request that cancellation. I want the original stormtrooper helmet that I paid for in May, 2015!
ANOVOS is a terrible, terrible company.