Small vent.. But partially relevant to the thread.
I ordered a product from them that was arriving broken due to inadequate packing and they started asking for more money! As a business, you'd think it would be there job to calculate costs correctly.. They didn't. The only email I've seen from them hasn't even been an apology for broken items, just demanding more money!
They've also posted on their Facebook and Instagram they are no longer taking mail regarding order status.. Maybe I'm old fashioned, but ignoring your customers doesn't make for great costumer service. Trick or Treat studios, Chris Zephro, and their products.... In my opinion? They're jokes. Zephro trolls around eBay threatening C&Ds to any and every maker he can find (you can see this brought up many times on their FB page) while allowing his sculptors (aka the TALENT) to sell as many unlicensed copies as they please. He also feels the need to stop by the MM.net group to literally argue with anyone who has a bad opinion of his products.. Not try to fix the situation or the product, but to argue... He is a hypocrite, a liar, and a terrible businessman in my opinion.
I honestly hope you folks take this thread and its contents in consideration before ever making a purchase from ToTs. I know they will never get my business again.