Question Not getting email notifications

[Charles Kline]

It just started today, Im not getting any email notification for relies on threaded im subscribed to.

-Charles

 

[Art Andrews]

We are working on a new mailing solution for the RPF at the moment so you may see some irregularities.

 

[TK648]

I noticed my replies are going to my spam file
I mark the replies not spam but that is not working

 

[Charles Kline]

I like the instant reply notification, I hope it is going to be able to be available in the new mailing solution.

 

[Art Andrews]

Nothing will change in regard to what notification is available, so you won't lose anything. Part of the issue we are having is that we are sending out so many emails that some hosts are considering us spam, so we are modifying our approach to include some emailing "best practices" to not get dinged.

 

[SKIN JOB 66]

Great news because I have the same problem as cklinejr since I've registered...

Fred

 

[Art Andrews]

Wait, maybe I am missing something here. We have only been having email issues for a week or so. If you have been a member since Jan, you shouldn't have been seeing those issues for 6 months. What specifically aren't you getting?

 

[TK648]

I still have to check my spam file
to see if I received e-mail notifications from
any and all posts

 

[SKIN JOB 66]

I don't have any notifications of email received on my personal mailbox.

If I want to see if I have received a PM, I must log in and look in my PM box... a complete guess game !

:confused

Fred

PS : I'm also a member on propsummit but never encountered such a problem... Maybe this board is more Mac friendly ? (Yes, I'm a Mac user)

 

[TK648]

The last email notification I received from this thread
I marked as not spam which should have taken care of this problem
but the next email notification from this thread still went right
to my spam folder.

 

[Art Andrews]

Alright, I think we now have the email situation worked out. In the past notification came via help@therpf.com or admin@therpf.com. Now you should see them from no-reply@therpf.com If needed please add no-reply@therpf.com to your white list or address book so mail from us won't be marked as spam.

 

[Charles Kline]

Cool!
I just got the reply notification for this thread.

 

[Art Andrews]

Going back to what you were saying earlier... what were you referring to in regard to "instant reply?"

 

[Charles Kline]

instant reply notification

meaning that I get an email the second a reply to a subscribed thread is posted.

-Charles

 

[Art Andrews]

gotcha. :thumbsup

 

[Charles Kline]

Not getting emails again.

Last reply notification was at 5:47 am yesterday

 

[TK648]

Not getting any reply notifications to my email again
not even in my spam folder.

 

[Wes R]

I haven't gotten them for a while, not sure how long but its been at least a week or more.

 

[Art Andrews]

You should be getting them, but probably just getting them late. We are getting hit with a relay limit. We have a relay increase request submitted and hopefully will have the increase in place by Monday.

 

[Charles Kline]

As of this post I haven't got any, even late ones, since the time posted above.^

I'll let you know when I start getting them again.