Need Help Urgently

Whoa.... where does one start?

Actually, what your all seeing is a combination of many different things. I'm by no means a paint expert in anyway (but I pretend to be at work), but I will do my best to give some information based on my experience.

First, it looks like the hands are falling apart. Which, after some examination is not the case at all; but the latex paint itself peeling and flaking. This leads me to believe that the paint might have been applied way to thick - no thinners used - i.e. water or alcohol. Or, if there were thinners used, it wasn't enough to alter the body of the paint. On one of my first paint ups, I didn't use enough water/alcohol, and it ended up cracking and splitting. The hobby acrylics were way to thick right out of the bottle, so, much thinning was needed. Also, on another note, was the suit painted already when you sent it off, or was their paint already on it?

Did the hands feel stiff and ridged? After only a few wears, the paint started to come off? This also leads me to believe that the paint was applied too heavy. I feel the same way about the body suit as well. It is very possible that the painter did not use any sort of adhesive or "primer." When using latex paints, you've GOT to use some of flexible binder to not only give the paint something to bite into, but something that's flexible enough to move and not do exactly what we're all seeing. Now, I'm not entirely convinced you need to use something like that with Inks as they're technically not paint; but "dye's." They penetrate and "stain" whatever you're painting. Anyway, a primer is NEVER a bad idea -- and a must for latex paints -- craft acrylics and Liquitex, for example.

To reiterate what everyone has already said, you need to strip them. They're contaminated, and I'm more than sure nothing will stick to them in their current state.

The smell of smoke is a new one for me. I know how to seal cigarette odors out of rooms and **** like that, but I've never encountered a prop that stunk like that. That's kinda gross, and if you're a non-smoker it's really ******* gross. This is why I smoke outside, away from all the stuff I don't want to stink. *Sigh*

Anyhow, enough words. I'm going to contact you through Facebook, Steve. I'm sorry this happened to you.
 
Rob was gracious enough to repaint the hands for me but thats as far as its gone. I was so disgusted by the response i got I cut all ties immediately.
 
Ok its been a while but here we go I have been working on the legs modding them so they will fit ( I'll post a thread later on the subject) but decided it was time to relook at the torso. I have asking around several people what the best way was to remove the paint sonIncould start anew. Sooooo I went down tro my work room and started removing the armor which was fastened by velcro. In one spot the velcro was maing the latex peel ( sort of like when you burn in the summer and begin peeling) so I thought to myself .... Should I? Hells yes! So I did. I must say I am amazed as are a few others in just how poor this paint up really is. After peeling alot off I ran into the sides under the arms that have so much paint its incredible. Here is just a short vid on what I am facing.

Can you count how many layers of paint there ? :)

http://i854.photobucket.com/albums/ab104/Klwl/Costuming/Predator%202%20Costume%20build/d58b024d57763ab781d90dccbd9c840b_zps6002ca3a.mp4
 
***** h ******, i thought you could maybe salvage it or paint over. but thats just messed up beyond words.

Sorry but the painter trying to say this was not their fault is pathetic and frankly i am appalled by everything about your treatment Steve.
 
Yea Im pretty sure its ******, and along with it my dreams of owning a predator suit. One of the worst experiences of my life and most disappointing.
 
Messed up beyond words for sure!  Has the original painter seen this?  Let them see it and explain how that isn't their fault.  I have very little painting experience when it comes to these things, but even I can tell that whoever did this had no idea what the hell they were doing.  This makes me angry.  There is NO excuse for this except either laziness or not knowing what they're doing.  So I guess it's now up to the painter to choose which one it is.  I'm sorry you're still dealing with this Steve, I really am.

Brian
 
Sorry you're having issues, to say the least. I can only speak for myself, I am getting a mask from Scott and asking Rhonda to paint it. I trust both of them implicitly. It's about integrity, and I would trust Rhonda with my life, not to mention a Pred head. :)
Hopefully you get your suit issues resolved.
 
having issues no where nears covers what Steve has been through.

I hope you get a better service than Steve did though Bill, as both of their reputations are SEVERELY tarnished.
 
Uh yeah Rhonda was the one who painted it in the first place. And as Lee stated I hope you receive a better experience than I did.
 
I'm in shock Steve. but what pisses me of the most is not the ****** up job on your suit but the way the painter handled your complaints.
I mean sometimes some of us get in over our heads and **** things up. not what a customer would like to hear but it falls upon the artist to make it right. I bet ya this all would have been water under the bridge if you would have gotten some kind of compensation and apology. but nooooo! you were treated poorly and as if it was your fault and you were crazy to complain. **** that.
what I hope members get out of this is that reputation and repeat customers gets destroyed by this kind of dealings and if they think it will only stay here on the lair , they're mistaken. this will follow them everywhere they go.
 
You got it right Lem... a painter painted this, NOT an artist, and certainly not anyone with any kind of integrity or honesty. I make mistakes and miss deadlines now and then, but have ALWAYS been honest and straight forward with my customers, and go out of my way to make it right. I'm pretty sure that's what most honest people do. Sadly, there are still those out there that only care about themselves, and will do anything to stay on top. So sad that another lair member would do this and not realize how wrong it is.

Brian
 
So she hasnt tried to make this mess up on her part any better? And she's still taking commissions to paint suits but can't be bothered to make this right by you? That's screwed up.
Jehdin, it seems like you two are close, Why don't you try to convince her to fix her crap paint up?
 
There are two sides to every story, Spats. Everyone should be smart enough to know that. That is all I will say on the matter.
 
There may be two sides to every story but there's also a right and a wrong side.  From what I know the minute the issue was brought to her attention she began to backtrack, complain, and assign blame.  An honest person would have attempted to resolve the issue or at least apologize.  Yet, she's not once popped her head in here to give an explanation or to make amends.  In the end she's also the one who walked away with hundreds of dollars of Steves hard earned money.  No amount of excuses can make up for that fact.  Frankly, you can't get much lower or wrong than that.
 
Bill.
You obviously have not seen the PM's and messages back and forth then.

And to be honest its kinda off for you to come and defend someone whos work and actions are undefendable to be honest.

i can guarantee she has not told you half the stuff she pulled on this.

And anyway Steve started the thread to try and somehow salvage his suit, not to have people jump to someones defense because they know her.


Steve get that thing stripped back as far as you can, should be easy as there is NO adhesive there, sady this will be you back to square one, minue over $1000 in your pocket, but im sure you will feel alot better without the smell of smoke and seeing your suit fall apart each day.
 
There's two sides to every story sure, but there's also a ****** paintjob. There's no denying that we can see it haha. Yeah, man like everyone else is saying strip it down, if I had the expertise I would offer to paint it free of charge.. but I don't.. It sucks hearing these horror stories and I hope once its paint free you'll feel better about wanting a suit.
 
Bill,
 And to be honest its kinda off for you to come and defend someone............wall of text............. because they know her.  

Lee,
It's odd of you to say that. What kind of friend would I be if I did not? Isn't that what you are doing as well? The difference being that one party chose not to air the dirty laundry for the world to see, (and I have read the messages) and is just one more member who chose to leave this site. I remain here because there is some incredible skill to be seen (and I love Predator), but there is way more drama here then there should be for such a smalll forum, and many of the artists have left. There is a reason for that.

But I do apologize for the hijack and I hope Steve gets his $500 paint job sorted on his second hand suit from Gene. I certainly have no reason to be a part of this thread OTHER than to stick up for a friend who does awesome work.

No need to retort, as I won't be reading it. This is not my first rodeo regarding the internet.

-Bill
 
lol, Bill.

I am just NOT defending OBVIOUS bad work, you are defending someone purely because they are a friend, which i called Rhonda also at one point in time.

but i will not defend bad work purely because i know someone and that is what you are doing..............  there is not dirty laundry apart from steve asking for help, and showing what he received, and again i sincerly hope you get a better level of work.

How are we as a community expected to look after each other if everyone keeps quiet when they receive poor service.


And it is obvoius from your comments about the suit and price that you have not read everything. hell steve even posted when he got the skin from gene with NO paint, so how is that 2nd hand lol.

never mind, actions speak louder than words.
 
Hey Steve! I'm still working on getting the hands stripped to a point where I feel comfortable they're ready for new paint. I will post the pictures of my progress here, in this thread. 

:D 
 
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