Cyberman
Sr Member
We've got you nailed:love
Heres a response I have just received from ebay about a complaint on another thread... I suggest this gets pinned somewhere for all to follow if they're ever unlucky enough to become the victims of this crime
..........................................................................................
Dear Philip,
Thank you for writing eBay in regard to an item posted on eBay that
infringes your intellectual property rights.
As you may know, eBay does not buy or sell any items. We act only as a
venue that helps buyers and sellers to do so. We neither see nor inspect
any items that are offered for sale on eBay. However, we recognize that
some posted items may infringe certain intellectual property rights. For
this reason, we have created the Verified Rights Owner (VeRO) Program,
which enables intellectual property rights owners to identify and
request the removal of allegedly infringing listings.
The many benefits of participating in VeRO include:
- Direct access to a support team dedicated to addressing rights owners'
requests and processing Notices of Claimed Infringement (NOCIs)
- The ability to request the removal of listings that infringe your
intellectual property rights by using the NOCI form
- The ability to request detailed contact information for sellers who
post listings that may infringe your intellectual property rights
How to File a NOCI Report
The first time you file a NOCI, you will need to download, complete, and
submit the document to eBay by fax. If you need to submit subsequent
NOCIs after your initial fax has been processed, you will be able to do
so online.
-- Note --
To view and print the NOCI, you need to have Adobe Acrobat Reader
installed on your computer. If you don't already have the program, you
can download Acrobat Reader for free from Adobe's Web site. To do so, go
to:
Adobe - Adobe Reader download - All versions
To download a copy of the NOCI form, go to:
http://pages.ebay.com/help/community/NOCI1.pdf
Please be sure to complete all sections of the form, sign, and fax the
NOCI to:
eBay Inc.
ATTN: VeRO
(408) 516-8811
For more information about the VeRO Program, please visit:
Reporting Intellectual Property Infringements (VeRO)
If you have any additional questions, feel free to contact us at the
following email address:
vero@ebay.com.
The VeRO program procedures are intended to substantially comply with
the requirements of the Digital Millennium Copyright Act, 17 U.S.C.,
Section 512. To read the Digital Millennium Copyright Act, go to:
Digital Millennium Copyright Act - Liability
If you need further assistance, please don't hesitate to reply to this
email and let us know.
Sincerely,
Cyrus
eBay Customer Support
Trust and Safety Operations
Heres a response I have just received from ebay about a complaint on another thread... I suggest this gets pinned somewhere for all to follow if they're ever unlucky enough to become the victims of this crime
..........................................................................................
Dear Philip,
Thank you for writing eBay in regard to an item posted on eBay that
infringes your intellectual property rights.
As you may know, eBay does not buy or sell any items. We act only as a
venue that helps buyers and sellers to do so. We neither see nor inspect
any items that are offered for sale on eBay. However, we recognize that
some posted items may infringe certain intellectual property rights. For
this reason, we have created the Verified Rights Owner (VeRO) Program,
which enables intellectual property rights owners to identify and
request the removal of allegedly infringing listings.
The many benefits of participating in VeRO include:
- Direct access to a support team dedicated to addressing rights owners'
requests and processing Notices of Claimed Infringement (NOCIs)
- The ability to request the removal of listings that infringe your
intellectual property rights by using the NOCI form
- The ability to request detailed contact information for sellers who
post listings that may infringe your intellectual property rights
How to File a NOCI Report
The first time you file a NOCI, you will need to download, complete, and
submit the document to eBay by fax. If you need to submit subsequent
NOCIs after your initial fax has been processed, you will be able to do
so online.
-- Note --
To view and print the NOCI, you need to have Adobe Acrobat Reader
installed on your computer. If you don't already have the program, you
can download Acrobat Reader for free from Adobe's Web site. To do so, go
to:
Adobe - Adobe Reader download - All versions
To download a copy of the NOCI form, go to:
http://pages.ebay.com/help/community/NOCI1.pdf
Please be sure to complete all sections of the form, sign, and fax the
NOCI to:
eBay Inc.
ATTN: VeRO
(408) 516-8811
For more information about the VeRO Program, please visit:
Reporting Intellectual Property Infringements (VeRO)
If you have any additional questions, feel free to contact us at the
following email address:
vero@ebay.com.
The VeRO program procedures are intended to substantially comply with
the requirements of the Digital Millennium Copyright Act, 17 U.S.C.,
Section 512. To read the Digital Millennium Copyright Act, go to:
Digital Millennium Copyright Act - Liability
If you need further assistance, please don't hesitate to reply to this
email and let us know.
Sincerely,
Cyrus
eBay Customer Support
Trust and Safety Operations
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