Not respond for 4 days? Man, I ordered my 1st saber from Parks, and his replies can be 4 weeks, lol. Seriously, though, Roman's delivery estimates aren't missed by nearly as much as most vendors here. It may take a bit longer to receive than he originally predicts, but well within the time frame accepted by the vast majority on this forum, especially considering the quality you get.I'm not sure why you think your customers know how many pending orders you have, or that they will just assume you'll miss your deadlines, or not respond to emails for four days. Not everyone lives in this bubble where deadlines don't matter and communication is not important. As your orders are such a burden to you, feel free to refund mine and have one less to worry about. Order #5129. Time value was a factor for me, and that value has evaporated.