Qui-Gonzalez
Master Member
Well placed.
Go look at the Anovos page. I just did. Over 40 products that they have taken payment for. They've shipped TWO. EFX has had TWO delays. If there is one legit complaint about EFX, it is their communication with customers. Their products have hit customers in a far more timely fashion than any other replica company that has come before, or since. This new joint, PropShop, will likely beat both.
Edit for the link to the SW items.
http://www.anovos.com/collections/star-wars
Hi All!
So between EFX and Prop Shop, we are able to offer a more comprehensive range of products and options for our collectors.
I think your count is misleading. You are including variations of the same product such as 3 versions of the Shadow trooper. Many on the list are not late. Quite a few are late, but not 40. People know the products are preorders and shipping will be at least months away. Anyone not comfortable with this should not do a preorder regardless of manufacturer.
Several products offered as a presale through Anovos have been cancelled and refunded because of too few orders. Determining how many of an item to make is a major part of why they do preorders. Many previous companies had to put items on clearance because they made too many for the demand. Most of these companies don't survive for long if they do that.
I have no issue with Anovos or other companies doing preorders before determining how many of the product to make. Lack of communication and responding to refund requests is an issue. Obviously excessive delays are an issue too, but I wouldn't call every delay "lying". There are many factors out of their control such as coordinating multiple suppliers and licensor approvals.
Anyone who runs a business like this should expect backlash. Look at it like this:
1) Order BS helmet
2) Ask for updates etc and receive little or nothing
3) Offered free Vader helmet that you can only accept if you waiver the right to cancel 2 year old BS helmet order ( which is worth double the Vader) -very dodgy in itself. Anyone who has waited this long with so few updates and such poor treatment should get this WITHOUT waivering any rights.
If this were a private maker selling in the Junkyard would he be given the same stay of execution? I think not. This fiasco only proves more that you are better buying unlicensed, quality rather than overdue limited numbers from companies who abuse the trust people have put in them.
Anyone who runs a business like this should expect backlash. Look at it like this:
1) Order BS helmet
2) Ask for updates etc and receive little or nothing
3) Offered free Vader helmet that you can only accept if you waiver the right to cancel 2 year old BS helmet order ( which is worth double the Vader) -very dodgy in itself. Anyone who has waited this long with so few updates and such poor treatment should get this WITHOUT waivering any rights.
If this were a private maker selling in the Junkyard would he be given the same stay of execution? I think not. This fiasco only proves more that you are better buying unlicensed, quality rather than overdue limited numbers from companies who abuse the trust people have put in them.
So wait a second...I just received a Vader helmet today that I was not expecting nor accepted as a replacement for the Scout Helmet I ordered and paid for. There was no correspondence with the packaging or through email. Is the Scout helmet not happening? Do I not get a refund? Do I not get a Scout helmet? Is this Vader helmet that shows up at my door unexpectedly my "purchase" for the Scout helmet? I am so confused. If I wasn't so confused, I might be disappointed or possibly elated. I don't know how to feel or know what's going on.
That's odd because they sent me a tracking email. You should've also gotten a scout helmet update email a few months ago explaining that the Vader helmet is a gift to those of us that have had to wait so long for the scout helmet. It is not a replacement. The scout helmet is still coming.
That's odd because they sent me a tracking email. You should've also gotten a scout helmet update email a few months ago explaining that the Vader helmet is a gift to those of us that have had to wait so long for the scout helmet. It is not a replacement. The scout helmet is still coming.
Oh, great!!! That is awesome news. Now I'm elated. Thanks for the clariication.
Here is some info for those who did not see my wondercon thread---
Per Gino the delays for the scout trooper were on the manufacturers end
He showed me that they kept screwing up on the visor was it kept being cut wrong and uneven (please see attached photo)
Not only that but they were painting it all wrong, places that need matte white were glossy and vis versa.
I dont remember if they pretty much had to start all over with them but yes there were some pretty nasty delays because of this.
Since you guys paid a good chunk for the scout helmet im sure they wanted to give you guys a well built quality helmet.
View attachment 631585
It's not nice, planting false hopes in people's heads...
I'm not?