ANOVOS Support?

[plasmar]

Hi all! Has anyone else had recent issues getting in touch with support at ANOVOS? I have a return I sent back over a month ago that has not been refunded, and I can't get any response through their ticket system, email or by phone. I also have another exchange I need to request, but again I can't get any response after multiple attempts.

In the past I have had nothing but great service from their support team, so it is unusual to have such a hard time getting through.

If anyone here works for ANOVOS or has had luck getting in touch with them recently, I would be very grateful for a reply. Thanks!

 

[joeranger]

I have been looking for them at the cons here in Chicago but haven't seen them in a while.

 

[xl97]

Maybe next weekend!

(if you are going to the Chicago Comic Con)..

I know I am! WOOT!

 

[Daniel Nelms]

Try a public question on facebook or twitter with #hashtags that might get their attention.

 

[plasmar]

Try a public question on facebook or twitter with #hashtags that might get their attention.

Good idea! Maybe I'll give that a try.

 

[57chevy]

they are pretty bad at contact... i got a response when i posted to the posts they make on Facebook or Instagram. When new clients can see it they just on the responses

 

[trekcolencc1701]

Go to Anovos.com and use their new live chat, they are online chatting from around 8-12 mon-friday

 

[DazzlerFan]

Im in the same boat. No response from email or ticket system concerning an exchange. No response in over a month. :-(

 

[Socksollager]

the only time i've been able to get a response is in their live chat, the never return my emails, frankly, as a first time buyer, I am completely disappointed with them and will never buy from them again