Hello all,
Has anyone had any experience with dealing with Ramseyprops before? I don't want to put things out publicly quite yet, but I could definitely use some feedback on their experience. Thank you
I’d heard many great things about them from this forum and elsewhere, and had ordered a diary and letter from him in September. Long story short, when I went to message him about its not arriving by the latest delivery date of Nov. 15th, Etsy showed them as “currently not selling on Etsy,” with the storefront seemingly gone. The same is true as of today. After I messaged him, both about a delivery update and also to wish him well (in case something bad had happened), I received no response and Etsy almost immediately refunded the order total after 48 hours.
In all this time did I ever receive any messages or updates on progress (but neither did I message him; I tend to leave the work to the masters and try not to interfere or ask unnecessary questions, lest it slow their work). All that to say, however, that nothing was ever communicated to me that didn’t come from Etsy itself.
When I researched causes for the shutdown, it ranged from the store being closed for legal reasons to something as silly as they simply added a new product and were having to get it approved. This is different to the storefront showing that they’re taking a break (it will tell you they’re taking a break and you can still find the storefront when you search it). The speed at which Etsy refunded the order despite my still wanting to receive the diary tells me he likely isn’t returning, at least not until whatever it is gets resolved.
To give Ramsey the benefit of the doubt, I wouldn’t dare say anything bad about him as I unfortunately never got to deal with him, but there are plenty of people on here and elsewhere who swear by the product, and place his diary second only to the likes of Sarednab, etc. That said, something must have happened, as my experience has not been like others and has put me off potentially doing business with him in the future (due to a lack of communication and seemingly “taking the money and running”).
I just hope he and his partner are doing well, whatever the case, and I wish him the best.