The problem is there is a group out there that spews this garbage seemingly any time there is a remote hint of anything they deem dei in star wars. They arent fans, so i dont think they should use the term toxic fans. Maybe toxic trolls. Regardless, they ars there and they are loud. Given that, it gives the studio a built in crutch for anything that goes wrong. They have gotten to the point of almost using that crutch before release. The second the first hint of the trolls arises.
Now, the problem supporters of wanting s2 have is that even if you buy the premise that the trolls kept people away, this a show than ran 7 weeks and in that span, it lost 25-30% of the viewers that showed up week 1. That is a big loss and one that tends to get cancelation. How many shows lose that many and survive? I cant imagine any unless week 1 was mindbogglingly high numbers.
I also wouldnt call wanting some diversity sending a political message either. Society wasnt single color in the 70s. Yet in a galaxy where there were more aliens than anyone had ever seen before - all the humans were single color. Sure lando in esb, but not before. But everyone was just fine with that. Everyone is still fine with that as well.
Look at it from another perspective. If they remade anh today, with no story changes, but picked say someone who was a poc as han...people would flip out. There would be no discussion on if he was the best actor they saw or not. People would call it dei and trash it from the second it was announced until after it left theaters. Now, not everyone would flip out but there would be a loud segment spewing hate on it.
So what do you do? You should make the best movie you can and stand on the results. The acolyte loses on that premise. I saw someone make this comment...rogue one, arguably the best sw movie disney put out...female lead, mainly poc as the cast. No dei whining, and it pulled a billion iirc. Caveat is that it did dei before anyone considered it a 4 letter word, but still. It illustrates the point...make the best thing you can and let your work speak for itself. People shouting the hate from the rooftops though, will have an effect. It will keep anyone who is anti dei from watching. It can keep people on the fence from watching. That hurts things. But nothing hurts more than having a third of your audience opt out in 7 weeks. Hate being screamed doesnt do that. People not liking what they see does that.