RS Garrick Hagon Signature Edition X Wing Helmet is up for sale

Does anyone know what the turnaround time for these are? are they already supposed to be in stock? have they shipped or are they just now in production?
I ordered one but didn't receive any kind of order number or receipt. And I haven't been able to get a response from anyone at RS to confirm my order.
And even though I created an account when I ordered, it shows that I have no orders under my account. But they did take the money out of my bank.
Just checking to see what others have experienced, because it was a little out of the ordinary.
 
Does anyone know what the turnaround time for these are? are they already supposed to be in stock? have they shipped or are they just now in production?
I ordered one but didn't receive any kind of order number or receipt. And I haven't been able to get a response from anyone at RS to confirm my order.
And even though I created an account when I ordered, it shows that I have no orders under my account. But they did take the money out of my bank.
Just checking to see what others have experienced, because it was a little out of the ordinary.
4 weeks is the turnaround time. Strange they haven't responded; here's Andrea at RS Props email address info@rspropmasters.com, just in case you only tried through the website.
 
I definitely would contact them at info@rspropmasters.com
I typically get a response in a day (time change & all), Andrea is always very helpful. But it is strange you did not receive a receipt. I've always gotten an email with all my orders, with confirmation & all the order info, within a few hours.
 
Thanks guys. I did contact them via that email address and got a reply back very quickly and then shortly after that a tracking number!
I wasn't concerned in the least that anything was wrong, but rather just wanted to confirm that my order went through properly. They were just finishing them up as I had emailed.
Awesome company, great communication, excellent products. It's going to be hard but I promised I'd wrap it and put it under the tree so I'll have to wait to open it.
 
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