QMx Battlestar Galactica Top Gun Stein

[QMx GGD]

Hey folks,

Just as an FYI, if you bought the steins directly from QMx and they're damaged or misprinted, please contact us. We can definitely set up a Fed Ex return label for you and ship out a replacement once we get the other one back with no cost to you.

Please email for faster service. As Bruce mentioned, he did leave a message, but he emailed about half an hour later and I had a Fed Ex return label out to him about an hour after that. ;-) Voicemails get checked throughout the day, but not as often.

I noticed someone mentioned they got a broken stein from Amazon. In that case, you'd want to contact the vendor as they may have different return policies. Just let us know if you run into an issue.

The email address is customerserviceATquantummechanixDOTcom.

Apologies if we didn't make the QMx return policy clearer. The last thing we want is people to feel like they don't have recourse when it comes to a damaged or defective item.

Thanks so much.

 

[docholl]

If you read the description of the stein on the Qmx web site, the word "exact" is nowhere to be seen. Overall, for the price-point, it's a nice reproduction, not quite "exact", but cetainly better than some others that have been produced.

 

[bodhicitta7]

@doc - if you re-read my post, you'll see that I am referencing the pre-sale advertising by QMx. They have altered their ad copy since then. I pre-ordered, so my opinion of the stein is based on the info I had when I ordered. Maybe I am being too picky, but as a diehard BSG fan, the expectations QMx set, for me at least, were not met. And, I was not at all satisfied with the customer service that I received.