I came here from a Google search as I just received mine today and found it a tad... lacking.
It came in a large, cheap cardboard box filled roughly 1/3 with packing peanuts. Inside was another cardboard box with SyFy and Battlestar branding. The care instructions, etc, were on the smaller box. However, the smaller box itself had a huge dent and a hole in the bottom. Inside was the stein itself, which is only "OK."
Mine has a few problems, all related to the lid. The miniature F/A-18 is cheap, and portions of it are warped and bent. Fortunately, I was able to adjust the bent portions by hand. Still, if you bump it into something, it'll definitely fall apart. Also, the swing arm portion of the lid is pretty shoddy as well. There was metal flakes falling all over the place, and I'm sure if I actually tried to use the thing the lid would just snap off at the rotating/swing part. I'm not sure what the technical term is. :lol
Anyway, it looks like a fine display piece, but I think this thing is just going to sit on the shelf with my Anovos pins and my QMx dogtags. If I had known it was going to be so shoddy I would not have purchased it.
I wonder if they were damaged in transit? That would explain why some people received them without the actual box, and why my box had a huge hole in it.