I ordered boots. Paid immediately. Received a confirmation email.
2 weeks go by and I hear nothing. No emails, no calls.
FOR A SOLID WEEK, twice a day, I call to find out about my order. Every time, the phone rings and someone picks up and says "Botach Tactical, please hold," and immediately puts me on hold.
Silence. Every time. I hang up when it reaches 20 minutes. However, I keep trying.
Finally, someone picks up after about 15 minutes... I ask about my order, give the order number and the person on the phone says " I'm very sorry for the delay, these will ship tomorrow! I guarantee it! You will get a tracking number sent tomorrow when they ship."
I say thank you and go about my day.
...
Five days later, I've still heard nothing. No emails, no call, no tracking number.
I try calling, same story. Immediately put on hold before I can get a word in.
Eventually after numerous tries, someone picks up... I give my order number...
This person informs me the these particular boots have been out of stock for a few months, and wont be back in stock for another two months.
I ask for a refund. They refund the money the next day.
I make it a point to let everyone know what a terrible service they provide.
Also, go to Google and look at their seller rating;
POSITIVE REVIEWS (28)
NEUTRAL REVIEWS (2)
NEGATIVE REVIEWS (141)
Steer clear, fellas.
Also, sorry for the rant...