PropShop announces TFA Props!
- Thread starter jtothegriff
- Start date
ThomasBond
Active Member
There is a link earlier. Looks like they are done, employees let go. Sites all down or sold out.
Looks like you have a super rare Kylo Saber
Stormy320
Sr Member
mtrixman
Well-Known Member
I called their customer support yesterday and they gave the standard "website issue" response. Called them today and told them I heard about the closure and they said they're still getting more details on their end (since the call center is separate from propshop) and will reach out to customers regarding what will happen next (most likely refunds)
ThomasBond
Active Member
Yeah it was a real tough call.
:lol Right up there with predicting it will rain today as it's raining.
mtrixman
Well-Known Member
Thanks. Looks like you're doing all the hard work for me lol
I called them too. They gave me the response that my preorder was secure and if they hear any news they'll update all their customers accordingly. I'm hoping they'll at least finish the preorders that were placed.
The agent I spoke to said that in the event that the preorders can't be filled, they WILL refund all their customers. So not to worry about that.
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ForceSensitvAL
Active Member
So much for saving up to maybe one day get the Kylo helmet. We're talking “save for a year and maybe get one,“ so never a solid plan. :lol
Ok, the Prop Shop website customer service center has not received any information about the closing of the Prop Shop directly. As far as they know, they are still in business and will complete the outstanding orders within the 16 weeks deadlines. I would classify the closing of the Prop Shop as a rumor for now unless someone else has better information. I have reached out directly to James Enright, the Prop Shop president, and Karen Gill but have not received a reply.
My credit card company said I have 120 days from the date of my orders to dispute the charges so I am scheduled to call back on October 30 if I do not hear directly from the Prop Shop regarding a shipment date and will get a full refund on my orders. I recommend everyone reach out to your credit card company and put them on notice so they know that they may be on the hook for some large refund amounts if the Prop Shop does not deliver on the goods. Sad day for collectors.
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My credit card company said I have 120 days from the date of my orders to dispute the charges so I am scheduled to call back on October 30 if I do not hear directly from the Prop Shop regarding a shipment date and will get a full refund on my orders. I recommend everyone reach out to your credit card company and put them on notice so they know that they may be on the hook for some large refund amounts if the Prop Shop does not deliver on the goods. Sad day for collectors.
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i wonder what the deal is... judging by this site there was a pretty decent amount of people buying products... i think the pricey alone didnt kill them but the crazy shipping and customs fee's. their 1200 saber would have cost me close to 1600 to get it delivered here.
even though i would have struggled to afford that, i am now wishing i did... i bet these props have just doubled in value
even though i would have struggled to afford that, i am now wishing i did... i bet these props have just doubled in value
Well it looks like only the Darth Vader Melted Helmet and the Kylo Ren Lighst Saber got into the hands of some collectors. I know Adam Savage got a Kylo Ren Helmet to review but I am not sure anyone else got one who ordered it. From the videos, it seemed that they were making a several Rey sabers to be shipped out next. Only time will tell.
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gabe3666
Well-Known Member
If they did it stop manufacturing, I doubt it was because they lost the license. It was probably a cost/benefit issue because we are paying in dollars but the employees get paid in pounds. Im sure once we do the math, they were too expensive to create due to the manual labor that went into making them. If it was due to lack of demand due to pricing, it makes no sense why they wouldn't offer a discount as a last resort before shutting the doors.
mtrixman
Well-Known Member
I did see one video of the Rey saber going to an owner. I believe the only ones that got out are the melted vader, Kylo saber, Rey saber, and a few Finn helmets. Never saw the bowcaster, Poe, or Rey staff though (aside from the promotional ones they sent out)
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