MR Order query

Don't want to see this ad? Sign up for anRPF Premium Membershiptoday. Support the community. Stop the ads.


kalkamel

Sr Member
Guys, I'm kinda new at ordering from MR online (I'm from the other side of the world). I jumped at the buy-2-FX-sabers-get-one-free deal yesterday but when I checked my order status it still says "Ordered/Preordered" and "Processing" (after almost 24 hours). Is that the norm? Thanks.

P.s. I've e-mailed MR's customer support but have yet to receive any reply from them.
 

Don't want to see this ad? Sign up for anRPF Premium Membershiptoday. Support the community. Stop the ads.

Jedi_Dogs

New Member
Unfortunately that is normal. There are several items that I received months ago from MR that still show as "Ordered/Preordered" when I check my order status.

You should receive an email from MR when your order ships with the tracking information.

Hope this helps ;)
 

temponaut

Sr Member
RPF PREMIUM MEMBER
I, too, am on the other side of the world from MR. And MR doesn't have a toll-free number for international calls. :cry I spent upwards of US $40.00 on the phone trying to get a problem cleared up. (And the problem ultimately wasn't even corrected.)

Which leaves a lot of us international clients in the position of trying to get customer service via e-mail. MR used to be fairly quick to respond (say, within a week), but these days you're lucky to hear back at all, at least based on my personal experience.

All of which is by way of saying: the lack of response to your message, and the perennial "Ordered/Pre-Ordered," are, alas, normal. :(
 
This thread is more than 15 years old.

Your message may be considered spam for the following reasons:

  1. Your new thread title is very short, and likely is unhelpful.
  2. Your reply is very short and likely does not add anything to the thread.
  3. Your reply is very long and likely does not add anything to the thread.
  4. It is very likely that it does not need any further discussion and thus bumping it serves no purpose.
  5. Your message is mostly quotes or spoilers.
  6. Your reply has occurred very quickly after a previous reply and likely does not add anything to the thread.
  7. This thread is locked.

Don't want to see this ad? Sign up for anRPF Premium Membershiptoday. Support the community. Stop the ads.

Top