A lot of companies these days have to justify their failures, both to themselves and to their stockholders, so they make up excuses because they can't admit that they made a bad movie or TV show. Their job, their ONLY job, is to make something that consumers are willing to part with their hard-earned money to consume. That's it. If a project fails to make money, it's not on the consumers, it's on the company who badly misread the interest of the buying public. They made a product that people didn't want to see, for whatever reason. Sometimes, it's not the fault of the company, they couldn't foresee. Sony couldn't have imagined 9/11 when a ton of their marketing involved Spider-Man hanging between the twin towers. They had to scramble to change things, otherwise it would have driven off a lot of potentially paying customers. They can't control their actors, although they really ought to be trying harder. Disney couldn't have foreseen Jonathan Majors beating on his girlfriend. Now that he's been convicted, they have to jettison him and everything that he's touched, which to their credit, they're doing.
However, the one thing that is always true: the customers are ALWAYS blameless. The studios don't own the customers. They don't "deserve" their money. They have to earn it and in the modern era, a lot of them just aren't. When those customers are telling the studios "here's why we're not seeing your movies" and the studios keep doing it over and over and over, I don't know what to tell you. That's the very definition of insanity, trying to do the same thing over and over again and expecting different results. The paying customers have soundly rejected the ideological nonsense in Hollywood these days, yet Hollywood keeps doing it. Then, they have to make excuses to the people holding the purse-strings and they're sure not going to hold up their hand and say "it was my fault!"
Honestly, who in their right mind doesn't understand this?
