Done / Completed DONE

[Apollo]

This is YOUR run I don't see your silent partners name mentioned ANYWHERE in this thread except when she offered to correct the situation.

SHE stepped up to the plate NOT YOU :rolleyes

As far as whether the bottle was damaged who knows I find it strange as well but irregardless of that you failed to man up and step up to the plate and handle the situation.

Calling an upset customer names and asking to ban them reflects very poorly on you :unsure

Do you think that me and my partner not talk about this? So my partner offer a bottle mean that I not offer it?!? Sorry but I think that people talk and discuss before write something and in a team when a decision was keep is from all team. From my side, in my country, a team work in this way.

Do you really think that a bottle was keep out the package and not seen the hole????? The hole is BIG!!! You don’t need to hand it well to see it!
Especially if that prop is your HOLY GRAIL, I think you want to check it well, just for the pleasure to have it in your hands!
I’m a collector (maybe you too). Everytime I receive a new prop I look it in every angle (cause I wait for it for many time). In the follow week I continue to look the “new prop”, just for satisfaction! IF I buy a bottle and there is a VERY VISIBLE hole (you can check again his pics of the hole), I immediately look it.
Bye

 

[TomVDJ]

This is YOUR run I don't see your silent partners name mentioned ANYWHERE in this thread except when she offered to correct the situation.

Apollo, you are a long time member here. You do know that most of the time Sarednab is teaming up with people to do runs, right? Not always mentioned explicitely, but runs like the Book of Secrets, The Serenity / Firefly guns, etc... it was clearly mentioned that it was a collaboration. So making a point out of it that it's a partner of Sarednab, and not Sarednab itself that's offering a replacement is not really fair...

Calling an upset customer names and asking to ban them reflects very poorly on you :unsure

That indeed would be not fair either, but the biggest point here is that the hole is only mentioned now, while the smaller imperfections were mentioned in december. This doesn't make sense! I could understand if he would tell Sarednab: "look the bottle was in it's box for 2 months, I now took it out and notice a hole". However this is not the case. The buyer contacted Sarednab in december and said "I noticed tiny air bubbles in the bottles and I'm not happy with that" and he didn't mention the hole. If it would have been there at that moment the buyer would have seen it for sure and mentioned it. But he didn't. Why? Until now, we did not get an explenation about that.

I also agree with markpoon about Sarednab's after sales service: with the Serenity gun, my first package never arrived (also the tracking stopped halfway, if I remember correctly). When the package was not there after a month or so, Sarednab made no problem out of it sending a new package. And these were no cheap guns...

 

[eethan]

This is so tiring, saying that Sarednab is calling the guy names and all when the guy just registered on the rpf to complain 2 months after receiving the bottles. That guy is calling all of us names, I hate that, we are not children playing with lightsabers, just movie enthusiasts that love art and are very open minded. That guy doesn't deserve a new bottle, he is still complaining and he is saying that all of the bottles he received were crap, he his going to say the same with the new one. why even bother...
good luck guys, your bottles are awesome :thumbsup

 

[Sarednab]

johnlee send me in private your shipping address!
I'll send you a bottle that we sell on eBay for perfect bottle! JUST REMEMBER THAT ALL BOTTLES ARE HANDMADE AND ALL BOTTLE COULD HAVE IMPERFECTION!!!

I'll made a VIDEO and I'll put it in this thread. A video of the bottle and its package, so EVERYONE COULD SEE IT!!! EVERYONE could see the bottle and everyone could see the package!
I'll send you the bottle, no matter if you left me a negative feedback (a user with reputation -1), no matter if you broke your bottle and it is your fault. I just don't wanna hear nothing more from you cause I'm tired to hear you.

Send me your shipping address and I'll provide immediately to made the video for all people here of your new bottle!

You have just pay the shipping cost. I’ll send you details for shipping cost and where to pay after you send me your shipping address by PM

 

[Apollo]

No I did not know and as I posted before if I have missed it please point it out to me but no where in this sales thread is there mention of another partner specifically "Michelle"

This is, was, his run period.

I already pointed out that I find his discovery of the hole strange, but clearly this is a transaction gone bad and some sketchy behavoir on Saranabs part has been pointed out.

Notice how he never addresses my questions of if good bottles should teeter, from what I have seen I guess some do, and some don't :wacko

Bottom line is this could have and should have been handled diffrently by BOTH parties

Apollo, you are a long time member here. You do know that most of the time Sarednab is teaming up with people to do runs, right? Not always mentioned explicitely, but runs like the Book of Secrets, The Serenity / Firefly guns, etc... it was clearly mentioned that it was a collaboration. So making a point out of it that it's a partner of Sarednab, and not Sarednab itself that's offering a replacement is not really fair...
That indeed would be not fair either, but the biggest point here is that the hole is only mentioned now, while the smaller imperfections were mentioned in december. This doesn't make sense! I could understand if he would tell Sarednab: "look the bottle was in it's box for 2 months, I now took it out and notice a hole". However this is not the case. The buyer contacted Sarednab in december and said "I noticed tiny air bubbles in the bottles and I'm not happy with that" and he didn't mention the hole. If it would have been there at that moment the buyer would have seen it for sure and mentioned it. But he didn't. Why? Until now, we did not get an explenation about that.

I also agree with markpoon about Sarednab's after sales service: with the Serenity gun, my first package never arrived (also the tracking stopped halfway, if I remember correctly). When the package was not there after a month or so, Sarednab made no problem out of it sending a new package. And these were no cheap guns...

 

[Apollo]

Sorry if the truth offends you but that is indeed what has happned here and while I don't agree with what and how some of johnlees replys, he has every right to voice them here regardless of his time on these boards, to think otherwise is ludacrious

This is so tiring, saying that Sarednab is calling the guy names and all when the guy just registered on the rpf to complain 2 months after receiving the bottles. That guy is calling all of us names, I hate that, we are not children playing with lightsabers, just movie enthusiasts that love art and are very open minded. That guy doesn't deserve a new bottle, he is still complaining and he is saying that all of the bottles he received were crap, he his going to say the same with the new one. why even bother...
good luck guys, your bottles are awesome :thumbsup

 

[TomVDJ]

No I did not know and as I posted before if I have missed it please point it out to me but no where in this sales thread is there mention of another partner specifically "Michelle"

Does it really matter, in the end? A lot of runs here are done by one member, but with more people working on it. Sarednab really is no exception here. For me it doesn't matter who works on what, als long as the result is there in the end.

This is, was, his run period.

Again, in the end it doesn't change a lot to the situation.

I already pointed out that I find his discovery of the hole strange, but clearly this is a transaction gone bad and some sketchy behavoir on Saranabs part has been pointed out.

What "strange behaviour" do you mean? A sale that has ended on eBay? The change of the opening post three weeks ago?

Notice how he never addresses my questions of if good bottles should teeter, from what I have seen I guess some do, and some don't :wacko

Most of them don't, I assume, otherwise a lot more people would have mentioned this. But I agree with you that a good bottle should not teeter, even if it is made by hand. Things like tiny airbubbles or minor scratches are acceptable in my opinion (but should be communicated up front, not afterwards), the teetering not if it is really bad (mine wobbles a tiny bit, but still stands nicely upright).

Bottom line is this could have and should have been handled diffrently by BOTH parties

Let's keep it on that. Indeed both parties could have handled it on another way.

But most important thing here, what started it all, was the hole in the bottle. I still wait for an explenation of the buyer how it is possible that upon inspection in December he notices the small inperfections, but not a hole in the bottle? That's just very, very odd...

 

[Apollo]

Of course it matters in the end again this was his run not michelles hence why he was called out.

Regardless of who did what, who worked on what, in the end it is HIS RESPONSIBILITY, that is EXACTLY why it matters

I find it odd that bottles are being sold by 2 different people on the bay from this run as well as having them pulled once this was known.

As far as the explanation from johnlee maybe it will be forthcoming, maybe not.

i could go on and on as there are so many "Odd" things about what has been done by both here but the point is moot

Does it really matter, in the end? A lot of runs here are done by one member, but with more people working on it. Sarednab really is no exception here. For me it doesn't matter who works on what, als long as the result is there in the end.
Again, in the end it doesn't change a lot to the situation.
What "strange behaviour" do you mean? A sale that has ended on eBay? The change of the opening post three weeks ago?
Most of them don't, I assume, otherwise a lot more people would have mentioned this. But I agree with you that a good bottle should not teeter, even if it is made by hand. Things like tiny airbubbles or minor scratches are acceptable in my opinion (but should be communicated up front, not afterwards), the teetering not if it is really bad (mine wobbles a tiny bit, but still stands nicely upright).
Let's keep it on that. Indeed both parties could have handled it on another way.

But most important thing here, what started it all, was the hole in the bottle. I still wait for an explenation of the buyer how it is possible that upon inspection in December he notices the small inperfections, but not a hole in the bottle? That's just very, very odd...

 

[Sarednab]

Of course it matters in the end again this was his run not michelles hence why he was called out.

Regardless of who did what, who worked on what, in the end it is HIS RESPONSIBILITY, that is EXACTLY why it matters

I find it odd that bottles are being sold by 2 different people on the bay from this run as well as having them pulled once this was known.

As far as the explanation from johnlee maybe it will be forthcoming, maybe not.

i could go on and on as there are so many "Odd" things about what has been done by both here but the point is moot

Apollo but what is your problem if bottles are sell on ebay from 2 different people? What you need to know from this???
I ALWAYS MADE EVRY RUN with Michelle, EVERYTHING! I put his name in all my thread (just take a look in my other thread)! IF I not use is name I always talk of “we”, NEVER SINGULAR.

If you follow my sales thread and you know me you could know this, if you don’t know me and my sale thread you can’t know!
Regarding Michelle, he could write in this thread, for sure mich more than you since he was my partner on this run.
2 ebay account! So strange?! If we are 2 different people we have 2 different account! Both are selling bottles on ebay!
Where is the problem?!?
Maybe you must re-read this thread to find what is the real problem!
Again, I’ll ship a bottle to this guy THAT BROKE HIS PERSONAL BOTTLE just to not hear nothing more about him!
I was happy to see every reply in this thread, I have a better idea of all people here

 

[Apollo]

Again point out to me on this thread where "Michelle" was mentioned in regards to this run, also still waiting for your response to should perfect bottles teeter still waiting for that one.

Apollo but what is your problem if bottles are sell on ebay from 2 different people? What you need to know from this???
I ALWAYS MADE EVRY RUN with Michelle, EVERYTHING! I put his name in all my thread (just take a look in my other thread)! IF I not use is name I always talk of “we”, NEVER SINGULAR.

If you follow my sales thread and you know me you could know this, if you don’t know me and my sale thread you can’t know!
Regarding Michelle, he could write in this thread, for sure mich more than you since he was my partner on this run.
2 ebay account! So strange?! If we are 2 different people we have 2 different account! Both are selling bottles on ebay!
Where is the problem?!?
Maybe you must re-read this thread to find what is the real problem!
Again, I’ll ship a bottle to this guy THAT BROKE HIS PERSONAL BOTTLE just to not hear nothing more about him!
I was happy to see every reply in this thread, I have a better idea of all people here

 

[Apollo]

Just re-read the thread and NO WHERE IN IT DO YOU MENTION MICHELLE, but we already knew that right?

But of course we do

What I HAVE noticed is your lack of communication in this very thread on this very run.

As some here were not happy about the Stopper being different than previous runs and your knee-jerk reactions to them :rolleyes

It seems to be your modus operandi though when called out on things to lash out or get snippy at those that have done so, but you have no one to blame but yourself on those instances.

Maybe you must re-read this thread to find what is the real problem!

 

[TomVDJ]

Of course it matters in the end again this was his run not michelles hence why he was called out.

Regardless of who did what, who worked on what, in the end it is HIS RESPONSIBILITY, that is EXACTLY why it matters

That's ridiculous, but hey, everybody his opinion... To me a team is responsible if a team is doing the run. That one person of the team posts here does not change this and does not make that only the "spokesman" can be responsible. Other people of the team have every right to step up in the thread if they want. I don't see what's wrong with that.

I find it odd that bottles are being sold by 2 different people on the bay from this run as well as having them pulled once this was known.

Why is that? I remember that other people from Sarednab's team (like Peter) were selling props from RPF runs on eBay in the past too. I don't see a problem there. There is no rule here that prevents people who are doing a run here, selling the same replica's on eBay.

As far as the explanation from johnlee maybe it will be forthcoming, maybe not.

I'm really curious if we'll get an answer on that...

 

[Apollo]

Excellent post Tom and as we see, there could be other problems as the result of this....

Asking is always OK, I think ;-). But my thought on this is: if the lower-quality bottles also got sold, these will come into "circulation" within the prop replica collector world, and future buyers potentially might buy an inferior bottle, while thinking it's one of the perfect ones. There are sellers enough out there that sometimes "forget" to mention the imperfections and will ask the prices of a perfect bottle, for an inferior one.

If Sarednab now clearly takes the flawed bottles out of the list, than in the future only good bottles will be out there on the market. I think this would be best for the collecting community. Just my two cents on this...

 

[Apollo]

Not an opinion simply a fact.

Let me ask you this did "The Team" take the money for this?

Way before you were a member here problems were had and people were out product just by using that mentality.

As far as them chiming in of course they should if they feel the desire to that is not a problem.

The ebay auctions struck me as odd in that I did not know about the silent partner Michelle that was NOT or NEVER mentioned in this thread

That's ridiculous, but hey, everybody his opinion... To me a team is responsible if a team is doing the run. That one person of the team posts here does not change this and does not make that only the "spokesman" can be responsible. Other people of the team have every right to step up in the thread if they want. I don't see what's wrong with that.

Why is that? I remember that other people from Sarednab's team (like Peter) were selling props from RPF runs on eBay in the past too. I don't see a problem there. There is no rule here that prevents people who are doing a run here, selling the same replica's on eBay.

I'm really curious if we'll get an answer on that...

- - - Updated - - -

I agree, would have been nice but not a deal breaker in my book, just better communication on his part

It would have been nice that we were informed about this, to be honest, because it's a bit of a let-down... Now I see that the cap was nowhere shown in the pics of the opening post, otherwise I would have noticed this up front. So since nothing was mentioned, nor shown, I expected the cap to be the same as the previous run.

The cap provided now is way too short to be screen accurate. A longer cap could be cutted / sanded down to the correct size, but a too short one is just too short. No way to correct this. The cap does not cover the rim of the bottle. The screen used one did cover that rim.

I know I'm rather autistic as far as these details are concerned, so I don't know if I'm the only one thinking this way?

 

[Panaflex]

I thought I'd provide a perspective as a buyer of both the crystal and glass versions of Sarednab's bottles.

Both had imperfections. Both were promised to be perfect up front.

The crystal version had a chip in the mouth and the new glass version has a slight "teeter" on the diagonal axis. The bottle does sit straight and stable on it's own and you have to push it with your finger for it to move.

All that said, I've come to expect these slight imperfections with some props that are hand crafted. This is glass after all, not resin or the like.

I understand the desire for perfection if promised such, but in the end, if you're wanting absolute perfection, you may have to wait on a mass produced factory item (Think Coyle vs. Off World) and that's not likely with many of the props we collect as we're a niche market.

If opinion means anything here, actions speak louder than words and Sarednab has offered to replace his product even under questionable circumstances. One would hope that would enough to put this to rest.

 

[Apollo]

Clear and concise communication would have solved this, but at least he was happy in the end with his Bottle

This is very disappointing in my opinion. I have not yet received my bottle, but I noticed the cap being much shorter than what was used on screen. I wish that Sarednab could at the least point us in the direction of a suitable alternative for those of us who would like a longer, functioning cap. I too was hoping that I would be able to use this to store actual scotch.

 

[TomVDJ]

If opinion means anything here, actions speak louder than words and Sarednab has offered to replace his product even under questionable circumstances. One would hope that would enough to put this to rest.

Could not agree more... Let's hope indeed this is the end of it. There is a big difference between having constructive critique, like I had on the cap and some had on the air bubbles, and calling someone a fraud, like johnlee did...

 

[Apollo]

i am in total agreement with you on this.

after the name calling on both side and the ridiculous request for banning a member who was not happy with his purchase, the right thing was done

If opinion means anything here, actions speak louder than words and Sarednab has offered to replace his product even under questionable circumstances. One would hope that would enough to put this to rest.

 

[TomVDJ]

Excellent post Tom and as we see, there could be other problems as the result of this....

Apollo, please don't quote me out of context... These kind of "techniques" are not fair in a debate...

 

[Apollo]

As well as even calling a customer crazy and trying to ban him hopefully all will be happy in the end

There is a big difference between having constructive critique, like I had on the cap and some had on the air bubbles, and calling someone a fraud, like johnlee did...

- - - Updated - - -

Were there not problems down the road with this?

Apollo, please don't quote me out of context... These kind of "techniques" are not fair in a debate...