FedEx just paid me an unexpected visit.
The carrier gave me a medium-sized package from Master Replicas, which I thought might be my 2006 MR Membership package arriving earlier than anticipated.
But when I opened it up, I found a Darth Vader Episode III Scaled Replica, together with the following note:
This is a welcome surprise. MR has disappointed a lot of its customers with the problems and delays related to its various helmet lines. But I have to give MR credit for taking this (expensive) step to show its regret in a tangible way.
I am not a collector of the .45-scale sabers (this is my first), but this little Vader hilt will make a nice companion piece for my .45-scale Riddell Vader helmet (even though they are from different films ).
Thanks, MR. :thumbsup
{EDIT} Spelling and clarity.
The carrier gave me a medium-sized package from Master Replicas, which I thought might be my 2006 MR Membership package arriving earlier than anticipated.
But when I opened it up, I found a Darth Vader Episode III Scaled Replica, together with the following note:
Dear Customer,
Thank you for placing an order for the Darth Vader Helmet. We regret that your order may have been affected by some of the quality control issues we recently experienced with the Darth Vader Helmets. We sincerely apologize for the inconvenience this may have caused you.
A complementary [sic] Darth Vader EpIII Scaled Replica is being sent to you as a token of our appreciation for your patience. As always, our foremost consideration is to provide our customers with quality product that they can be proud to own.
We thank your [sic] for your patience and understanding. Please look out for our upcoming Darth Vader Helmet updates via e-mail.
Sincerely,
The Master Replicas Team
This is a welcome surprise. MR has disappointed a lot of its customers with the problems and delays related to its various helmet lines. But I have to give MR credit for taking this (expensive) step to show its regret in a tangible way.
I am not a collector of the .45-scale sabers (this is my first), but this little Vader hilt will make a nice companion piece for my .45-scale Riddell Vader helmet (even though they are from different films ).
Thanks, MR. :thumbsup
{EDIT} Spelling and clarity.