A little update, the OP and I are making progress towards an amicable resolution. He has been refunded in full (including restocking fees and shipping) and now we are working towards burying the hatchet with some future cooperative efforts. He has some pretty good ideas on how we can better serve the community and I look forward to working with him.
After reading this thread, I would like to clear a couple things up here:
If you are trying to decide between a Parks and an Ultra Saber, then you are not a saber duelist and any decorative saber will do. If you dont need sound effects or dueling durability, a Parks is a fine choice. However, Ultra Sabers are made for dueling and designed to take a beating. Even our soundboards are encased in armor!
They are built like rocks to take hard knocks. Ultra Sabers are not the same type of saber as a Parks or Force FX, so comparing them to one another is not very helpful to the people we cater to. To our primary customer base, a Force FX or a Parks is not even an option for discussion.
And our rating on the BBB is because we are not a member of the BBB, it says that right on their page. It has always been my belief that the BBB is a scam. Give them enough money and you get an A. Don't, get an F. There is a well known modeling scam company that has an A rating, so how helpful are they really?
Dont look superficially at just the rating, look at the actual number of complaints. When you check the actual number BBB of complaints, it's less than 5.... since 2005! So the rating is highly deceptive. 5 BBB disputes in 7 years is a stellar rating.
As for why we are "blacklisted" on FX Sabers, we arent. Blacklisting would infer that the site has taken a stance against Ultra Sabers. That is not whats going on.
Ultra Sabers products can be bought, sold, and traded on their forum in the appropriate section, but all other discussion of Ultra Sabers is not allowed and we agree with that policy.
People like to speculate wildly as to the reason behind it because the owner of FX Sabers and I are long time friends, very very close friends, and we haven't spoken publicly about it. Suffice it to say that FX Sabers is home to many of our competitors and the moderation staff is also composed of many of our competitors which makes a pretty big conflict of interest which tends to disrupt the harmony of that particular site. We BOTH agree that it's just best to not discuss my products there, end of story.
ultrasabers products are trash compared to the lightsabers that are made by sabersmiths in FX forum but they do cost way more than US products. If u r looking for a costume display, then US isn't a bad way to go but if u want to "Wow" the crowd and be the center of attention, go with the FX sabersmiths. Some of their sabers are true work of art.
A little update, the OP and I are making progress towards an amicable resolution. He has been refunded in full (including restocking fees and shipping) and now we are working towards burying the hatchet with some future cooperative efforts. He has some pretty good ideas on how we can better serve the community and I look forward to working with him.
After reading this thread, I would like to clear a couple things up here:
If you are trying to decide between a Parks and an Ultra Saber, then you are not a saber duelist and any decorative saber will do. If you dont need sound effects or dueling durability, a Parks is a fine choice. However, Ultra Sabers are made for dueling and designed to take a beating. Even our soundboards are encased in armor!
They are built like rocks to take hard knocks. Ultra Sabers are not the same type of saber as a Parks or Force FX, so comparing them to one another is not very helpful to the people we cater to. To our primary customer base, a Force FX or a Parks is not even an option for discussion.
And our rating on the BBB is because we are not a member of the BBB, it says that right on their page. It has always been my belief that the BBB is a scam. Give them enough money and you get an A. Don't, get an F. There is a well known modeling scam company that has an A rating, so how helpful are they really?
Dont look superficially at just the rating, look at the actual number of complaints. When you check the actual number BBB of complaints, it's less than 5.... since 2005! So the rating is highly deceptive. 5 BBB disputes in 7 years is a stellar rating.
As for why we are "blacklisted" on FX Sabers, we arent. Blacklisting would infer that the site has taken a stance against Ultra Sabers. That is not whats going on.
Ultra Sabers products can be bought, sold, and traded on their forum in the appropriate section, but all other discussion of Ultra Sabers is not allowed and we agree with that policy.
People like to speculate wildly as to the reason behind it because the owner of FX Sabers and I are long time friends, very very close friends, and we haven't spoken publicly about it. Suffice it to say that FX Sabers is home to many of our competitors and the moderation staff is also composed of many of our competitors which makes a pretty big conflict of interest which tends to disrupt the harmony of that particular site. We BOTH agree that it's just best to not discuss my products there, end of story.