justice league
Active Member
Same here
This happened View attachment 551122
oh dear god... why is this happening now?!
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in all honesty did you manage to get a bottle on the first release? if so this makes sense, if not i am deathly afraid right now...
I just got escalated 5 times in customer service and demanded a representative in the USA. After 4 previous 3rd party CS reps from another country, who had no idea what Pepsi Perfect was, I finally ended up with a Manager in the US who had a clue as to the whole Pepsi Perfect situation. He took the time to look at my notes and my order was cancelled because my wife also ordered one and both mine and hers are to be sent to the same address. Our names look very similar, so some Amazon rep could have gone through and cancelled it due to our names looking close OR both being sent to the same address. I explained to the Manager that it specifically says "One per customer" not one per household and he agreed. He will attempt to reinstate my order and call me back after one business day. We're both big BTTF fans and each want our own bottle, so I hope he's able to reinstate my order, but now I'm worried some rep will cancel my wife's order too.
like i said, i cant see them denying shipping because of the same address but card payment yes
Yeah, we both used our own separate credit cards. The only thing that is the same is the address. I'm thinking it was a worker not paying attention to detail and thinking it was the same person. I hope the same thing doesn't happen to others although I have seen on FB that others got the same email and had their orders cancelled.
Amazon: "Well, we don't know how or why someone on ebay could be selling dozens of them (or maybe we do, but it's embarrassing!), but let's futz with someone who ordered one on each round of sales"?!OMG!!! Seriously? These are just freaking plastic bottles that are very easily reproduced by Pepsi if needed. Why the heck are they treating this like that last bars of gold left on earth??? :facepalm
So when you go to "your orders" it says cancelled?I just got escalated 5 times in customer service and demanded a representative in the USA. After 4 previous 3rd party CS reps from another country, who had no idea what Pepsi Perfect was, I finally ended up with a Manager in the US who had a clue as to the whole Pepsi Perfect situation. He took the time to look at my notes and my order was cancelled because my wife also ordered one and both mine and hers are to be sent to the same address. Our names look very similar, so some Amazon rep could have gone through and cancelled it due to our names looking close OR both being sent to the same address. I explained to the Manager that it specifically says "One per customer" not one per household and he agreed. He will attempt to reinstate my order and call me back after one business day. We're both big BTTF fans and each want our own bottle, so I hope he's able to reinstate my order, but now I'm worried some rep will cancel my wife's order too.
So when you go to "your orders" it says cancelled?
OMG!!! Seriously? These are just freaking plastic bottles that are very easily reproduced by Pepsi if needed. Why the heck are they treating this like that last bars of gold left on earth??? :facepalm