Nothing new.
I don't think the guys at eFX Collectibles are scammers like the guys at "Project Triforce" instead in fact people and stores are actually receiving or already received their Limited Edition Scout Trooper helmets and/or the scaled down Millennium Falcon replicas.
I never had any problems with Master Replicas nor with eFX until I ordered the Scout helmets and the Death Star tiles so I still believe this situation can be solved and for this I will not contact Disney Licensing to complain of it for now, it would not solve the problem anyway.
I agree with you saying that their current customer service is terrible and almost absent but I think they are having some kind of problem they prefer to not talk about and the easier way to do this is avoiding answering the messages. I already met this kind of behaviour and it causes a lot of frustration to the customers, not to mention the damages to the seller reputation.
44 days are passed since I paid the shipping costs and I sent them another messeage today through their contact form on their website and to the following e-mails: "customerservice@efxcollectibles.com" and "bikerscout@efxcollectibles.com"; I hope to solve this situation quickly by myself but (and I really hope it doesn't get that far) if this turns out to be impossible can someone talk directly to them on my behalf at the upcoming San Diego Comi-Con (July 19-22)? I will give you my orders data and all any necessary info you may need.
By the way, how many of you ordered directly from eFX and are still waiting for their helmet? Moreover, I would like to know too if anyone outside US got the fabled ANH Darth Vader PCR helmet promised by eFX and/or the legendary US $ 25.00 discount on the Scout Trooper helmet shipping costs. Anyone?
Sadly not going to comi-con this year, but hopefully everything turns out alright for you. It really sucks this happened to you, also has EFX put any new products out, everything on their website is sold out except for the death star tiles.